Sales Manager

Cincinnati Marriott at RiverCenter ~ Sales Manager Opportunity

Only steps from the banks of the Ohio River, our hotel is within walking distance of popular attractions, including Cincinnati's vibrant entertainment and dining venue, The Banks, as well as Great American Ballpark, home of the Cincinnati Reds and Paycor Stadium, home of the Cincinnati Bengals. The Northern Kentucky Convention Center is just a skybridge walk away.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more.

This role is dedicated to delivering exceptional Guest Services as part of our Sales & Catering TEAM, ensuring the smooth operation of the hotel's sales function. As a Sales Manager, your primary responsibility is to manage accounts, ensuring exceptional guest satisfaction while actively soliciting both past and new business. The goal is to achieve or exceed all revenue targets, including room nights, average rates, and room rentals.

Essential Job Functions:
* Deliver best-in-class service to our guests with engagement and thoughtfulness
* Drive group sales by proactively seeking new business opportunities and responding promptly to inquiries
* Lead and manage the efficient sale of guest room nights and room rentals within the Sales & Catering Division
* Conduct site inspections with potential and existing clients, showcasing our exceptional offering
* Coordinate with relevant departments to ensure seamless account servicing
* Build and nurture strong relationships with the local Chamber of Commerce, civic groups, and businesses

Experience:
* Two years Hospitality Sales and/or Convention Service experience preferred
* Previous Sales experience required
* Confident utilizing MS outlook, Word, and Excel
* Previous experience with hotel PMS systems a plus. Examples: OPERA, OnQ, CI

Physical Demands:
* Ability to sit for long periods of time
* Ability to exercise judgement in evaluating situations and making sound decisions

Qualifications:
Education:
* High school diploma or its equivalent