Senior Manager Software Quality Assurance

Light & Wonder
United States, North Carolina, Raleigh
520 Hinton Oaks Boulevard (Show on map)
Jun 03, 2025
Position Summary Position Summary As Senior Manager of Software Quality Assurance at Light & Wonder, you will lead a team of SQA Engineers to deliver high-quality gaming platform releases on schedule. This role involves team hiring and mentoring, promoting cross-functional collaboration, and the development and execution of robust test strategies. You will play a key role in upholding quality standards and aligning practices with departmental and organizational goals. Essential Job Functions: Oversee the SQA roadmap, projects, and team to ensure timely delivery of high-quality platform releases within budget Lead test planning and execution, including the development and implementation of comprehensive test plans, test cases, and test scripts Actively manage the defect management lifecycle driving effective defect tracking and timely resolution Develop and drive comprehensive quality initiatives aligned with the organization's business objectives Build, lead, and mentor high-performing QA teams, fostering a culture of quality and continuous improvement Collaborate closely with product owners, development teams, and other stakeholders to ensure quality standards and project expectations are met Mentor team members to identify, assess, and mitigate quality risks throughout the product development lifecycle Drive continuous improvement in QA processes and methodologies to increase efficiency and effectiveness Monitor and analyze key quality metrics to assess team performance and identify areas for improvement Advocate and champion the adoption of automation tools and frameworks to optimize testing efforts Stay up to date with the latest QA technologies and trends and explore opportunities for innovation Provide technical guidance and support to the QA team to address complex technical challenges Education: Bachelor's degree in computer science or equivalent. Master's degree in computer science or equivalent preferred Qualifications Required Experience: 5+ years of experience leading SQA teams in a Supervisory or Managerial capacity Qualifications: Experience in leading multiple projects concurrently with positive outcomes Experience and/or understanding of object-oriented programming languages (C++, C# or equivalent) and scripting languages (Python, PHP or equivalent) Background in large embedded systems Fundamental knowledge of Unity or other game engines Extensive Software testing and/or development experience Familiarity with COTS (commercial off-the-shelf) tools such as JIRA, qTest, Confluence, Perforce/GitHub Working knowledge of Testing methodologies, CI/CD, and associated technologies that facilitate robust quality assurance practices Strong grasp of Software Development Life Cycles and Agile practices Solid understanding of the art and science of Software Quality Assurance Gaming industry experience preferred Certifications in Quality Assurance Knowledge, Skills, & Abilities: Effective at providing direction and leadership to both direct reports and cross-functional teams Keeps pace with new developments in testing and gaming technologies Adept at adapting to evolving jurisdictional requirements to enhance test coverage and ensure compliance Skilled in analyzing requirements for testability and guiding the team effectively Ability to lead development of test strategies, test automation frameworks and test methods, and evaluation of test tools Proficient in coaching and guiding SQA engineers on effective test methods and emerging technologies Results driven with ability to take calculated risks and manage multiple priorities Results oriented, risk taking and extensive multi-tasking ability Ability to deep dive into technical areas and discuss those topics with non-technical audience Physical Requirements: Extensive time in front of LCD's and Electronic Gaming Machine screens Work Conditions: The ability to move between projects with little notice and the ability to adapt quickly Overtime and weekend hours may be required to meet project schedules Limited travel may be required The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Note: This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The incumbent may be requested to perform other job-related tasks and responsibilities than those stated above. #LI-ZD1 Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.