Desktop Support
![]() | |
![]() | |
![]() | |
![]() United States, California, Alameda | |
![]() | |
*Desktop Support*
1420 Harbor Bay Pkwy, Alameda, California, 94502-7080, United States 12 Month Contract Pay Rate: $30 - $35/hr. Hardware Summary oDell Product Line oDell Support Process oDell Diagnostics oDell Service Tag & Express Service Code oMac support oDeploy and maintain Mac using AirWatch MDM system. oFamiliarity with Intune or JAMF MDM systems. oPrevious experience with corporate Mac support with restricted system accessXerox Managed Print Services oCisco Telephones oMobile Devices oiPad/ iPhone oAndroid Software Summary oOperating Systems oWindows 11 oWindows 10 oWindows 7 oMicrosoft Office Suite oOffice 365 oOffice 2016 (Client) oOffice 2010 (Client) Application Support Summary oMcAfee Anti-Virus Suite oEndpoint Encryption oEncryption Recovery oePO Dashboard oBitLocker oSymantec Management Tools oSymantec Management Agent (Altiris) oSCCM oBomgar (Remote Access) oWebEx Productivity Tools oMicrosoft Teams end user support oEdge browser setting oCisco AnyConnect VPN oZscaler Application (Cloud Proxy) Hardware Deployment oPXE Boot Imaging oBreak Fix Deployment oNew Hire Deployment oPC Refresh Projects Support Structure oTier 1/2 Support oHW Break Fix oApplication Support oOS Troubleshooting oImaging oEquipment Moves oTelephone Deployment oTicket Management oSmart Hands Support oData Center Rack & Stack oServer Reboots oDevice Console Access oHot Swaps (Component) oOn-Call Support oTravel oTransportation oAdditional Site Support (Emergency) oSpecialized Support oField Sales Support oExecutive Support oAsset Management oeWaste *Pay and Benefits* The pay range for this position is $30.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in Alameda,CA. *Application Deadline* This position is anticipated to close on Jun 16, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. |