Manager Academic Advising Services - School of International & Public Affairs

Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.

Manages the day-to-day operations of the advising unit. Ensures that students receive the individual attention they need to navigate their academic programs by using a high-tech and high-touch approach to case management. Develops and monitors academic plans to assist students with timely graduation and support the university's retention and graduation initiatives. Has the skills to work with at-risk populations and provide leadership and guidance to other advisors.

• Provides academic advising and guidance to prospective FIU students (both on campus and at prospective student events that occur off-campus) and current students who are considering change of major.
• Serves as a project lead for designated major, group of majors/programs, or coordinated advising team and serves as a liaison between advisors, administrators, and program directors/faculty.
• Acts as a student advocate, identifying potential roadblocks to success and escalating those roadblocks for resolution.
• Assists with orientation planning and participates in advising sessions at orientation.
• Evaluates applications for readmission to SIPA.
• Collaborates with department and college administrators, coordinates curriculum/requirement updates for PDAs, major maps, transfer guides, etc. and assists administrators with college-wide projects (e.g. transient approvals, post 90 credit changes to program/plan, excess credit petitions, PTD approval, etc.)
• Utilizes technology to manage a caseload of advisees to support students' identification of an appropriate major and their retention and on-time graduation in the identified major.
• Help develop, coordinate, and support events and activities related to student engagement and student success.
• Assist with managing advising operations at large, providing guidance to academic advisors for general advising duties and assignments, and providing training and mentorship in these areas.
• Interprets state and university policies regarding academic advising and career initiatives.
• Attends functions and serves on university committees as requested.
• Adheres to all State of Florida, University, NCAA, Conference USA and college/department regulations, rules, and policies pertaining to the current position. Reports any known NCAA violations or concerns to direct supervisor or to the Athletics Compliance Office. May serve as an advisor for student-athletes. This may include processing mid -term and annual NCAA Progress Toward Degree forms (if questions arise related to Panther Degree Audit).

Master's degree and two (2) years of managerial experience in academic advising and/or project management; OR Bachelor's degree and four (4) years of managerial experience in academic advising and/or project management.

Administrative

• Begin time: 8:30 AM
• End time: 5:00 PM

Criminal Background Check

• Ability to work flexible hours as needed.
• Travel to FIU Campus

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding nondiscrimination, contact FIU's Office of Civil Rights Compliance and Accessibility at 305.348.2785 or email ocrca@fiu.edu.