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Sr. Program Manager

Visa
life insurance, paid time off
United States, Florida, Miami
1004 Northwest 65th Avenue (Show on map)
Jun 03, 2025
Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa Value Added Services (VAS) is seeking a highly motivated, self-driven and experienced Strategy and Operations Sr. Manager to join our dynamic team. In this role, you will be responsible for guiding the strategic direction and optimizing the operational processes of our organization. You will work closely with senior leadership to develop, implement and manage strategies that drive growth and improve efficiency. Key responsibilities include managing cross-functional projects, manage Value Added Services strategic operational activities, manage the development of Quarter Business Reviews (QBRs), collaborate in the creation VAS Strategic initiatives among other strategic initiatives. The ideal candidate should possess strong analytical skills, a strategic mindset, finance understanding, and the ability to foster collaboration and create rapport across departments.

Key Responsibilities:

  • Develop and implement strategic plans to support growth and operational efficiency.

  • Collaborate with senior leadership to define prioritize strategic initiatives.

  • Collaborate with cross-functional teams to execute initiatives aligned with strategic goals.

  • Monitor and analyze OKRs to evaluate effectiveness.

  • Identify and implement operational process improvements to enhance productivity and provide VAS visibility.

  • Prepare and present reports and presentations such as Status Reports, QBRs, Townhalls, VAS Offsites and others to senior management and stakeholders.

  • Manage strategic VAS high visibility initiatives

  • Track and identify headcount needs

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD

Minimum of 6 years of experience in strategy, operations, or management consulting.

Proven success in developing and implementing strategic plans.

Strong analytical skills with the ability to interpret complex data and financial information.

Excellent project management skills and experience leading cross-functional teams.

Exceptional communication and presentation abilities.

Proficiency in Excel, PowerPoint and reporting tools.

Ability to thrive in a fast-paced and dynamic environment.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 120,900.00 to 175,400.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

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