Patient Registration Float Pool Team

Inova's Patient Registration Float Pool Team is looking for a dedicated Patient Registration Team Member to join the team. This will be a full-time evening/overnight shift supporting the Central Region (Fairfax, Fair Oaks, Fairfax City & Reston) between 3:00 p.m. - 11:30 p.m. & 11:00 p.m. - 7:30 a.m. This role will be responsible for travelling to various hospitals and outpatient practices within the Fairfax, Fair Oaks, Fairfax City & Reston areas as required.

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 total per year in education assistance and up to $10,000 total for student loans.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
• Work/Life Balance: offering paid time off and paid parental leave.

Float Pool Patient Registration Job Responsibilities:

• Supports scheduling undertakings by conducting pre-service activities such as insurance verification and submission.
• Troubleshoots individual admission issues in collaboration with other departments and/or team members.
• Explains insurance benefits and patient liability by using appropriate communication methods/styles.
• Identifies and communicates payroll authorization and referral requirements.
• Manages assigned work queues to ensure that errors are corrected.

Minimum Qualifications:

• Experience: 2 years of healthcare patient access experience or customer service experience
• Education: High School Diploma or equivalent