Customer Strategy Manager

Since 1869 we've connected people through food they love. We're proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell's brand, as well as Michael Angelo's, Pace, Pacific Foods, Prego, Rao's Homemade, Swanson, and V8. In our Snacks division, we have brands like Cape Cod, Goldfish, Kettle Brand, Lance, Late July, Pepperidge Farm, Snack Factory, and Snyder's of Hanover.

Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.

Why Campbell's...

• Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
• Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
• Campbell's offers unlimited sick time along with paid time off and holiday pay.
• If in WHQ - free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store.
• Giving back to the communities where our employees work and live is very important to Campbell's. Our "Campbell's Cares" program matches employee donations and/or volunteer activity up to $1,500 annually.
• Campbell's has a variety of Employee Resource Groups (ERGs) to support employees.

How you will make history here...

The Manager, Customer Strategy - Pacific plays a key role in supporting customer sales planning and execution by serving as a critical link between the customer sales team and internal cross-functional partners, including Brand, Finance, and Supply Chain. This role is responsible for aligning sales strategies, optimizing promotional plans, and ensuring executional excellence to help drive business growth for the Pacific portfolio.

This individual will contribute to sales planning processes, category initiatives, and customer strategy development, working collaboratively across teams to support revenue and profit objectives.

This role is based in our HQ office in Camden, NJ 3 days a week (hybrid).

What you will do...

• Partner with the Customer Sales Lead, Sales Finance, Shopper Insights, and Category Strategy teams to support initiatives that drive sales growth and category expansion.
• Support the development of customer- and channel-specific Gross Sales, Net Sales, and Trade Annual Operating Plan targets in collaboration with the Trade & Promotional Planning team.
• Collaborate with the Trade & Promotional Planning Lead and Customer Sales Leads to support development and optimization of customer promotional plans aligned with business objectives.
• Work with Category Management and Customer Sales Leads to support the development of customer assortment strategies in alignment with national brand priorities.
• Assist in managing and communicating customer forecasts and key business drivers with cross-functional partners, including Demand Planning and S&OP.
• Monitor business performance and help identify risks and opportunities, offering analytical support to guide decision-making.
• Conduct ad hoc analyses to support sales and strategy needs as they arise.
• Maintain strong collaborative relationships across Customer Strategy, Customer Sales, and cross-functional teams (Brand, Finance, Supply Chain).

Who will you work with...

• You'll report into the Senior Manager, Customer Development, and will have multiple cross-functional partners such as Brand, Finance, and Supply Chain.

What you will bring to the table...

• BA degree required.
• Minimum 8 years of related experience (e.g. Customer Strategy, CPG, Sales, etc.)

It would be great if you have...

Ideal candidates will bring experience in one or more of the following areas:

• Customer Sales or Customer Management
• Trade or Promotional Planning
• Category Management or Strategy
• Revenue Management
• Sales Analytics or Sales Finance

Key Skills for Success:

• Strong communication and interpersonal skills
• Analytical thinking and data interpretation
• Ability to work through syndicated data (Circana, Nielsen)
• Financial and commercial acumen
• Problem-solving capabilities
• Ability to influence cross-functional partners
• Collaborative mindset and proactive approach
• Strong organizational and project management skills

Compensation and Benefits:

The target base salary range for this full-time, salaried position is between

Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.

The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.