Office Coordinator

Position Summary: The Office Coordinator plays a key role in maintaining a professional, efficient and compassionate environment by supporting the daily operations of the Social Services office, assisting with the delivery of community resources, maintaining information, and ensuring compliance with The Salvation Army Social Services Code of Ethics as well as applicable professional standards.

Essential Responsibilities:

• Welcome and direct visitors with a warm and inviting demeanor
• Answer incoming calls from the community regarding resource needs
• Learn about resources available in the area to give accurate information to clients
• Maintain office equipment, order office supplies
• Maintain master calendar and room usage for programs and events
• Maintain files and records, prepare emails
• Record data for food pantry, transportation needs and utility assistance
• Attend meetings and record minutes as requested
• Complete statistical data and reporting as needed
• Perform other duties as assigned

Qualifications:

Education/Experience:

• High School Diploma/GED, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
• 2 years' experience working in an office environment

Skills, Knowledge & Abilities:

• Learn and adhere to The Salvation Army Social Services Code of Ethics
• Adhere to professional codes of ethics as they apply to professional licensing
• Understand and adhere to professional boundaries within and outside of the organization
• Maintain client confidentiality and obtain appropriate releases of information
• Demonstrate a continued effort to increase self-awareness and to better understand other cultures, issues of social justice and promote racial understanding and reconciliation

Computer Skills:

• Proficient in Microsoft Office 365
• Working knowledge of TEAMS and SharePoint
• Willingness to learn new software as needed

Certificates and Licenses:

• Complete caseworker Certification Program within 120 days of hire
• Complete Safe From Harm training, and keep current as needed
• Must have and maintain a current valid driver's license and pass the Salvation Army Motor Vehicle Record check (MVR).