Jr. Production Support Analyst

TEKsystems
$70.00 - $73.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, New Jersey, Jersey City
May 31, 2025
W2 Only - Due to client requirements, candidates must be eligible to work in the US without sponsorship. HYBRID - 3 days a week Description Looking for a Junior level Production Support Analyst to support Market Risk team for a large bank. This role is 3 days onsite and mainly sits out of Jersey City, NJ, but may require you to go to the midtown NYC location. Candidates should have Autosys, python, SQL/Oracle/Sybase experience. Any exposure to Quartz is a big plus. Description: 1. Respond to and resolve business queries for Market Risk space. 2. Manage user query mailbox effectively, understand the scope of team's work and ensure timely and appropriate response is provided for all user queries. 3. Respond to and resolve feed and batch support items, Manage alerts and monitoring. 4. Utilize important framework tools such as ITSM, ITRS, JIRA, DynaTrace and Splunk, etc. for both making updates and producing reports. 5. Incident management - provide timely and accurate user notifications as well as managing escalations when needed. 6. Documentation and knowledge management. 7. Follow up and coordinate resolutions with various development teams. 8. Assist with metrics reporting. 9. Coordinate and perform Business Continuity testing and related paperwork. 10. Organize and run meetings independently for issue resolution. 11. Identify scope for automation to reduce manual, repeating tasks. Required Skills: * 5+ years of Production Support experience. * Strong SQL Knowledge. * Strong UNIX / LINUX knowledge. * Knowledge of Software Development Life Cycle. * Working knowledge of ITIL. * Strong verbal and written communication skills. * Excellent project and time management skills. * Ability to work in a multi-regional team. * Working knowledge of ITRS, DynaTrace and Splunk * Working knowledge of Autosys and Bob jobs. * Python Scripting knowledge. * Financial industry experience * Knowledge of Market Risk * Agile methodology * Operations exposure with Windows OS * Working knowledge with Tablea Pay and Benefits The pay range for this position is $70.00 - $73.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Jersey City,NJ. Application Deadline This position is anticipated to close on Jun 6, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.