Business Services Manager

WHO WE ARE

This position is with Rapids Warehousing, which is part of the Helena Industries (HI) family. Rapids Warehousing and is a commercial storage, logistics and supply chain function that operates out of central offices located in Cordele, GA and Des Moines, IA. Rapids Warehousing gets its name from the employee culture the business is centered around - R.A.P.I.D.S. stands for Responsive, Attitude, Proactive, Integrity, Dependability and Safety.

ABOUT THE JOB

The Rapids Warehousing Business Services Manager is responsible for three main areas which include monitoring financials, inventory management and systems administration. The position does not manage employees but rather essential components that support Rapids Warehousing (RW) operations. The manager interacts with cross-functional groups to achieve defined objectives.

WHAT YOUR DAY WILL LOOK LIKE

• Works cross functionally to perform accounting responsibilities and analyze KPIs that support RW financial statements, the accounting system and managerial reporting.
• Manages demand planning and forecasting for effective and efficient use of warehouse space.
• Develops, reports and analyzes financial data and advises leadership on related areas to reduce operating capital bound in inventory.
• Provides guidance and review on corrections to inventory and costing related issues for the plant.
• Reviews and evaluates the system of internal controls necessary to safeguard company and customer inventories and ensures accurate financial reporting.
• Manages inventory transactions to ensure accuracy and optimum usage of inventory assets.
• Manages the Oracle Process Manufacturing (OPM) system and trains plant team members on inventory entry into the Oracle system.
• Ensures timely and accurate data entry and expands system capabilities as applicable to improve the business operations, productivity and profitability.
• Ensures inventory procedures and processes are followed in accordance with customer requirements, system requirements, company policy, ISO guidelines (FIFO), labeling and regulatory requirements.
• Plans, executes and reconciles physical inventories.
• Oversees daily cycle counts, audits and reconciliation of activities between systems.
• Ensures customer requirements are reported accurately and timely, according to customer specifications and contractual obligations.
• Resolves discrepancies through established processes.
• Organizes data, provides results and offers solutions to leadership.
• Develops, conducts and maintains Rapids Information Technology (IT) responsibilities in collaboration with the HI IT team.
• Monitors all activity associated with RW IT-related development and implementation in conjunction with HI's IT team in order to expedite activities and ensure alignment and tracks all projects through completion.
• Audits RW and temporary employee time in ADP, submits information to corporate for pay periods, maintains attendance, absenteeism and paid time-off (PTO) and inputs and tracks this information in ADP.
• Assesses and analyzes problems, fully understands functionality, renders decisions based on research, performs testing in the test environment and develops documentation while collaborating with others.
• Manages the initial setup and upkeep of system software profiles and custom responsibilities throughout Rapids Warehousing.
• Researches, analyzes and resolves system and interface issues.
• Works with all employees regarding any computer, network, functionality or access issues prior to the submission of help desk tickets.
• Works with continuous improvement teams to determine if processes need to be revised, makes recommendations if needed, and implements necessary changes for future support needs
• Performs housekeeping audits and ensures that corrective actions are taken by the teams on the assigned shift and in the assigned area to maintain a clean work environment both inside and outside the facility.
• May be required to drive a company vehicle.
• Provides excellent customer service to all internal and external customers.
• Other work-related duties as assigned by your leader.
• Regular and reliable attendance is expected.
• Follows all company policies and procedures.

EDUCATION & EXPERIENCE

• Bachelor's degree in related field preferred.
• Five years of related work experience is required, preferably in accounting, inventory or information systems.
• Warehousing/logistics experience is preferred.

SKILLS & QUALIFICATIONS

• Ability to clearly present technical data to a non-technical audience when needed.
• Ability to navigate systems and identify system issues.
• Problem solving ability.
• Detail oriented.
• Ability to prioritize and work on multiple tasks.
• Ability to travel by various means up to 10% of the time is required.
• Ability to read, write and speak in English is required.
• Communicating in Spanish is a valuable skill at Helena.
• Valid U.S. driver's license is required to drive a company vehicle.
• Applicants for positions requiring operation of a moving vehicle or interaction with heavy equipment must meet the legal age requirement.
• Computer skills including working knowledge of Microsoft Office are required.

Successful completion of a drug test and background check is required for all positions at Helena.

WORK ENVIRONMENT & PHYSICAL ASPECTS OF THE JOB

At Helena, safety is our highest priority. We seek out extensive safety measures and put them in place to minimize exposure to anything that could be potentially harmful to our employees.

The work environment for this position is a warehouse/outdoor environment where the noise level is usually moderate to loud and occasionally very loud. In this position, you will work outdoors in all types of weather conditions with exposure to outdoor elements. When working in the warehouse, you will regularly work around moving equipment/mechanical parts and could be exposed to fumes, airborne particles, chemical and biological hazards, vibrations and a risk of electrical shock.

This position requires you to use your hands for many different tasks and to talk, hear, walk, sit, stand, lifting, carrying, pushing or pulling (up to and including 50lbs or more), reaching overhead (up to and including 25lbs), climbing, gripping, grasping and twisting using hands and wrists, bending and stooping for long periods of time, working below knee levels for short periods of time and working above shoulder level for short periods.

BENEFITS AT HELENA

• Health, Dental & Vision Insurance STARTS THE SAME DAY YOU DO!
• Earn up to $3,000 in Reward Dollars from Helena for your Health Savings Account (HSA).
• Helena's robust 401(k) Savings Plan offers you a 100% company-match up to 5% starting on your first day. As your years of service with Helena increase, so does our company-match - up to 10% based on your contribution amount.
• Three-year vesting on company match with 1,000 hours of service.
• Access your earned pay between paydays through Earned Wage Access (EWA) with DailyPay and Wisely.
• Up to 15 days paid time-off plus 9 paid holidays.
• Free Term Life Insurance at 1x your annual base pay - paid for by Helena at no cost to you.
• Free Short & Long-Term Disability.
• Up to 80 hours of paid Parental Leave.
• Education Assistance.
• And much more!

For more detailed information about our benefits, visit helenacareers.com/benefits.

STAY CONNECTED TO THE HELENA POWERHOUSE!

Follow us on social @HelenaCareers or visit us at helenacareers.com.

Helena supports individuals with disabilities, and reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Helena is an equal opportunity employer.