Technical Manager

Your Opportunity as a Technical Manager

This position will serve to be the key technical, maintenance and infrastructure leader in supporting the manufacturing of sweet baked snacks. The successful candidate will be a member of the operations leadership team to drive continuous improvement and the proper maintenance of plant equipment. The role will serve as the plant's Progressive Maintenance (PM) Pillar Owner and will be responsible for driving the key result metrics of the pillar. Additionally, the role will serve to deliver the business in the areas of Safety, Quality, Reliability, Efficiency, Cost, Delivery, and Sustainability. The Technical Manager is responsible for the leadership, development, and support of our Maintenance resources and systems.

Location: Arkadelphia, Arkansas

Work Arrangements: 100% on-site. Day Shift (flexibility required)

In this Role You Will:

• Perform maintenance management by leading maintenance resources and establishing priorities in maintenance schedules
• Support the operating departments' Technical Leaders, Maintenance Leaders, Planners and Technicians to:
  • Develop their technical acumen
  • Understand and apply Progressive Maintenance tools
  • Prioritize work effectively through use of a CMMS (Computerized Maintenance Management System)
  • Respond to process failures and breakdowns with a sense of urgency
  • Train all levels of the organization to complete mechanical work
  • Drive high-performance work culture by engaging with team members on the floor and coaching to problem solve, make decisions, and become self-reliant
  • Coach operating teams and leadership to root cause identification, elimination of losses, and the use of problem-solving tools to identify gaps and prioritize work.
• Lead the plant facilities team to ensure reliable operations and maintenance of plant infrastructure, utilities, buildings & grounds
• Lead the maintenance storeroom staff to:
  • Operate and maintain all aspects of the maintenance storeroom
  • Develop and teach Storeroom DMS (Daily Management Systems), including all In-process measures
• Be responsible for the maintenance shop to ensure staffing, skills, and equipment to support plant maintenance repair activities
• Lead the Site Progressive Maintenance (PM) Pillar and collaborate with the corporate PM Pillar Team
• Be responsible for electronic reliability data and improving methods for collecting accurate data
• Establish and track KPIs as required to successfully manage the safety, quality, and efficiency of the maintenance operations
• Work closely with the Plant Engineer, lead and execute on the 5-year Capital Expenditure strategy to upgrade and maintain plant facilities and equipment
• Participate in and/or lead improvement teams to provide targeted improvements to meet plant and company objectives
• Address gaps in line/area performance through the implementation and effective coaching of Smucker Continuous Improvement methodologies; foster a zero-loss culture
• Own a safety key element and/or a quality key element
• Support and foster our Company Culture through role modeling our Basic Beliefs and Our Commitment to Each Other
• Embrace the Plant Vision and CBN (Compelling Business Need)
• Participate in the annual Site Master Planning process
• Support HPO (High Performance Organization) vision and work system
• Support Operations Excellence continuous improvement programs and Role model expected behaviors
• Achieve an excellent understanding of operational capabilities and product flow including all inputs and outputs
• Effectively manage employee relations issues, in conjunction with the HR Manager and Plant Manager
• Professionally represent the site to all constituents and stakeholders, including but not limited to: Internal Corporate Business Partners; Customers; Vendors; Contractors; Regulatory Representatives, etc.

The Right Role for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

What We are Looking For:

Minimum Requirements:

• Bachelor's degree is required (Engineering degree is preferred)
• Demonstrated ability leading a team to deliver business needs where employee safety receives top priority, followed closely by product quality and productivity
• 8 years of leadership experience preferred
• Demonstrated ability to be decisive, proactive, and strategic in decision making
• Demonstrated ability building and developing leaders
• Experience with maintenance work development, planning, and scheduling
• Experience with a CMMS (Computerized Maintenance Management System)
• Problem solving and troubleshooting experience to identify root cause
• Strong interpersonal and communication skills
• Willingness to work off shift hours and flow to the work as needed
• Willingness and ability for occasional travel as required

Additional skills and experience that we think would make someone successful in this role:

• Experience coaching & growing capability in maintenance technicians. Identification of capability gaps, plans to close gaps in self and others to assure team skills meet immediate and future business / team needs
• Demonstrated ability to work effectively across organization boundaries and with diverse teams
• Experience developing and maintaining a budget
• Demonstrated experience in building a high-performance work culture and systems is preferred
• Effective presentation, verbal, and written communication skills
• Ability to gather and validate data independently, analyze data to determine optimal solutions. Share analysis and solutions with others.
• Strong demonstrated technical and mechanical ability in order to coach others on equipment maintenance and troubleshooting.
• Project management experience would be valued for this role, as the individual will manage costs, schedules, and resources for the work.
• Operates with discipline - set objectives, target timing and task priorities; follows through to meet commitments.
• Available to provide technical support and coordinate resources during major outages

Work Environment: This job operates in a manufacturing environment. The noise level in the work environment and manufacturing sites can be high.

Physical Demands:

• Regularly required to talk and hear.
• Frequently required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms.
• Occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl.
• Able to lift objects up to 50 pounds frequently.
• May push and pull heavy trash carts, dough carts, portable equipment, and catch pans.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Learn More About Working at Smucker

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