Sr Manager, Insurance Mgmt ROPS

Posting Date

The DaVita Insurance Management Team (IMT) is looking for a Senior Manager to lead an operational team of insurance educators. IMT strives to empower patients with knowledge and tools to make well-informed insurance decisions. As a Senior Manager, you will lead a successful and dynamic team to educate our patients about their Medicare options as well as assist them with their insurance needs. You will lead and develop the response to policy changes and other strategic Village initiatives.This position provides great visibility across multiple functions and leadership roles within DaVita.

We are looking for a candidate with Healthcare and insurance experience who has a passion for exceptional Service Excellence, ongoing Continuous Improvement, and developing teammates through providing top-notch coaching and training. The ideal candidate for this position will be passionate about patient care, and will have proven ability to lead a remote team, navigate special projects, and guide teammates to ongoing success.

Essential Duties and Responsibilities:

• Empower your team to exceed their goals related to patient insurance education, quality assurance, and patient satisfaction with treatments in DaVita facilities

• Seek to continue to improve education model and remote business processes

• Proactively seek to understand local market, policy, and healthcare industry dynamics that could impact your team

• Own operational and strategic initiatives from inception to completion so as to drive successful, quality education

• Live and breathe key metrics to identify trends or areas of focus and provide reporting to senior leaders in the Company

• Forge a partnership with various internal partners and collaborate to drive continuous improvement

• Recruit, hire, and develop new teammates

• Lead and foster a fun and positive environment that engages, develops, and rewards performance

• Create teammate recognition and belonging-oriented programs

• Lead team homeroom meetings and conduct individual check-ins with teammates

• Some travel may be required, including to attend various leadership meetings - up to 30%

Essential Behaviors, Skills, and Attitudes:

• Commitment to live DaVita's values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment, and Fun

• Collaborative mindset with strong relationship-building skills

• Advanced communication skills

• Keen ability to think critically and solve problems in complex and sensitive situations

• Highly motivated and results-oriented with experience managing multiple projects, deadlines, and priorities

• Prior experience creating content for and presenting to senior leadership preferred

• Demonstrated ability to create, refine, and manage business processes

• Strong desire to lead, coach, and supervise

• Ability to manage multiple projects, deadlines, and priorities in a fast-paced, ever-changing and evolving work environment

• Ambitious and proactive

• 5 years leadership experience with direct reports, corporate and/or healthcare setting preferred

Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

Why wait? Explore a career with DaVita today.

Go to http://careers.davita.com to learn more or apply.

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

• Support for you and your family: Family resources, EAP counseling sessions, access Headspace , backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.