Quality Technician I

Quality Technician I

1st Shift

SIG SAUER, Inc. is a leading provider and manufacturer of firearms, electro-optics, ammunition, airguns, suppressors, remote controlled weapons stations, and training. For over 250 years SIG SAUER, Inc. has evolved, and thrived, by blending American ingenuity, German engineering, and Swiss precision. Today, SIG SAUER is synonymous with industry-leading quality and innovation which has made it the brand of choice amongst the U.S. Military, the global defense community, law enforcement, competitive shooters, hunters, and responsible citizens. Additionally, SIG SAUER is the premier provider of elite firearms instruction and tactical training at the SIG SAUER Academy. Headquartered in Newington, New Hampshire, SIG SAUER has over 3,400 employees across sixteen U.S. locations in three states, and four additional global facilities. SIG SAUER is certified a Great Place to Work. For more information about the company and product line visit: www.sigsauer.com

Position Summary:

The Quality Technician I will assist Quality Engineers as an analytical interface between Engineering, Manufacturing Engineering, and Quality on design for manufacturing and production issues and will establish and document critical features for assigned product line(s). This position works with various internal teams as well as external customers to complete collaborative goals. The Quality Technician I also interfaces, under supervision, with military and defense customers.

FLSA: Non-exempt

Job Duties and Responsibilities:

• Assist as interface on customer issues emanating from company sales channels including commercial, law enforcement and military, and international and customer support for assigned contracts. Analyze failures and assist in the development of corrective and preventive actions to respond to customer complaints in a timely manner.
• Use inspection instructions and communicate any required changes.
• Assist Quality Management and Quality Engineers in establishing, implementing, and maintaining the quality management system.
• Interface with Engineering and Operations to ensure New Product Introductions are in accordance with approved data and testing, including appropriate records.
• Assist in maintaining product line specific quality records and submit them to customers as required by contract.
• Conduct measurements using basic inspection tools and perform functional and visual inspections of SIG SAUER products.
• Use analytical thinking and work closely with inspectors and engineers for data collection and analysis, troubleshooting, and root cause analysis, always maintaining appropriate levels of workplace organization and safety.
• Learn to perform acceptance testing, document all actions per contract specifications.
• Partner with Quality Technician II's and III's, learning the government contract process.
• Participate in and sustain 5S Standards.
• Must follow all required Safety and ISO procedures.
• Regular on-site attendance and punctuality is a necessary function of this position.
• May be required to work in other functional areas and/or facilities depending on business needs.
• May be required to work overtime or alternate shifts based on business needs.
• Miscellaneous duties as assigned.

Education/Experience & Skills:

• High School Diploma or equivalent, preferably an associates ort bachelor's degree in a technical field, and 0-2 years of experience.
• Working toward achieving PPI Certification.
• Ability to learn drawing and print reading, basic Quality concepts, and mechanical design document interpretation.
• Computer skills and experience with Microsoft Office Suite and training on fundamental data analysis techniques. Familiarity with Oracle EBS is also a plus.
• Should have fundamental technical and mechanical aptitude with basic optical, electrical, and mechanical test instruments and techniques, as well as strong aptitude with hand tools and small power tools.
• Previous training on US Military Standards.
• May travel to locations as needed. May travel with a Government Representative. Will travel with a level II or III Quality Technician.
• Must be able to clearly, concisely, and accurately convey ideas and information to others, both verbally and in written form.
• Ability to effectively present information in one-on-one and small group situations to customers, suppliers, management, and fellow employees.
• Must have strong time management skills.
• Communicate effectively to supervision regarding problems and corrective action.

Working Conditions:

• Regularly perform repetitive tasks.
• Work is primarily standing (90 + % of the shift) except for lunch and break periods.
• Shifts are 8 hours, 10 hours, and 12 hours.
• The duties of this job normally require exposure to a typical manufacturing environment. Frequent standing, sitting, stooping/squatting, walking, and stair climbing can be expected along with frequent lifting and/or moving of tooling, parts containers, and materials up to 40 pounds.
• Must be able to reach with hands and arms, bend and kneel frequently at a minimum of 50% of the shift, as well as undergo repetitive wrist, hand, elbow, shoulder, and ankle motions.
• Must demonstrate proficient fine motor skills, ability to grip, reach, pull, turn, and use tools to torque fixtures in various machinery or in the assembly, machining, or testing of parts.
• Specific vision abilities required may include close vision, distance vision, peripheral and depth perception, and the ability to focus on fine print.
• Must wear required Personal Protective Equipment (PPE) where required.
• Must comply with all work exposure EH&S training requirements and adhere to SIG SAUER Inc. security mandates.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.