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Lab Path Assistant

Corewell Health
United States, Michigan, Grand Rapids
Jul 26, 2025

About the unit

The Lab Central department is the pre analytical area of the Core Regional Laboratory at Corewell Health West. Lab Path Assist are responsible for the intake of all inpatient and outpatient specimens.

About the hospital

Corewell Health Regional Laboratory serves many types of patients and providers. The lab is located on the Butterworth campus and serves inpatients from Butterworth (including Level 1 Trauma Center), Meijer Heart Center, and Helen DeVos Children's Hospital. It also serves many outpatient draw sites and offices, along with medical examiner cases across several counties in Michigan.

Scope of work

Maintains accurate specimen stability at all times. Receives all specimen to maintain a tracking of each specimen. Utilizes a centrifuge to separate blood/urine samples and pour over in correct container type for processing. Delivers specimens to the correct testing area. Assist in loading specimens on to analyzers for testing. Provides exceptional experience to all customers via inbound and outbound phone calls, chats and emails. Ensure that services are provided in accordance with state and federal regulation, accreditation and compliance requirement, and organizational policy.

Essential Functions

  • Greets and communicates in a manner consistent with caring and respect and dealing with confidentiality. Answers telephone, takes messages, welcomes visitors and provides / relays information in a manner consistent with hospitality standards.
  • Serves as a resource to patients, lab clients, and SH team members regarding specimen requirements and processing.
  • Processes orders, performs computer order entry and other related activities per standard, which may include registering clients, contacting providers for issue resolution, entering charges for services, performing and resulting tests.
  • May utilize standard venipuncture techniques to collect appropriate blood specimens by adhering to correct collection and transport protocol including positive patient identification
  • May receive incoming specimens, checks for proper labeling and routes to appropriate location.
  • Follows all Spectrum Health procedures and policies. May be required to serve at multiple SH locations during a given shift (Site dependent)
  • Follow all lab safety procedures to minimize risk to self and others; reports gaps and escalates as necessary
  • Committed to the continuous improvement of the patient experience which includes patient safety, quality of care and excellent service. Adhere to the organization's published values.
Qualifications
  • Required High School Diploma or equivalent and graduate of a Phlebotomy training program (based on specific Spectrum Health entity and department as appropriate) preferred.
  • Preferred Associate's Degree Healthcare related field
  • 1 year of relevant experience Dealing with the public, preferably in the medical or customer service field Preferred
    How Corewell Health cares for you
    • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

    • On-demand pay program powered by Payactiv

    • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

    • Optional identity theft protection, home and auto insurance, pet insurance

    • Traditional and Roth retirement options with service contribution and match savings

    • Eligibility for benefits is determined by employment type and status

    Primary Location

    SITE - 350 Michigan St - Grand Rapids

    Department Name

    Lab- Lab Central - GR

    Employment Type

    Full time

    Shift

    Night (United States of America)

    Weekly Scheduled Hours

    40

    Hours of Work

    11 p.m. to 7:30 a.m.

    Days Worked

    Variable

    Weekend Frequency

    Every fourth weekend

    CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

    Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

    Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

    An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

    You may request assistance in completing the application process by calling 616.486.7447.

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