Loan Closing and Construction Manager

Join Us in Making an Impact

At OneAZ Credit Union, our success is measured only by yours. We're here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters-you've found it!

Who You Are

You're impactful, compassionate, and fearless, ready to embrace new challenges and shape the future of financial well-being. You take accountability for our success and thrive in an environment where curiosity is celebrated. If this sounds like you, let's build something great together.

What You'll Do

IThis position will be located at our Corporate Office: 2355 W Pinnacle Peak Rd, Phoenix, AZ 85027

The Loan Closing and Construction Manager manages the closing/funding of all loans within the mortgage closing and consumer closing/funding functions. This also includes all post-closing functions, which includes long-term storage of all mortgage loan files, FNMA sold loan processes, uploading to DMI and missing documents. The position oversees all personnel and job functions within the mortgage and consumer closing and construction function, and acts as the lead contact for mortgage closing and backup for closing, funding and post-funding functions.The Loan Closing and Construction Manager ensures all required documentation and disclosures are properly requested according to guidelines and develops policies and procedures.

• Carries out supervisory responsibilities in accordance with the organization's policies and to applicable laws.
• Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
• Manage day-to-day operations, including but not limited to, department pipelines and volumes to ensure consistent member satisfaction for Mortgage closing/funding, consumer closing/funding, post-closing, long-term storage, and construction draws/escrow holdback.
• Complete construction and escrow holdback draws.
• Review, approve, and update all draw requests by accurately managing the cost breakdown in accordance with organizational construction loan guidelines.
• Assist with builders and Mortgage Loan Officers as needed for project collaboration - provide effective communication on, project, and expectations.
• Order and process all construction inspections and communicate with members, builders, and outside organizations.
• Ensure consistency, accuracy, and completeness by updating department policies and procedures per investor and portfolio guidelines.
• Remain informed of any changes and/or new products and make appropriate adjustments to any processes and procedures in each job function.
• Handle escalated closing and post-closing issues for mortgage and consumer functions.
• Performs other duties and projects as assigned by EVP, Chief Lending Officer.
• Manage trailing documents for post-closing; ensure all are within specified timelines.
• Manage appropriate long-term storage of all closed loans by uploading documents from mortgage loan origination system to long-term storage system.
• Ensure maintenance of broker loans on mortgage loan origination system for report tracking.
• Complete month-end reporting for closing.
• Provide all testing on closing doc packages.
• Maintain knowledge of construction draw process and differences among each.
• Evaluate builders' cost breakdown and description of materials.
• Provide credit extensions for consumer closing funding as required.
• Act as signer of corporate assignments for partnering financial institutions.

What You Bring

• High School Diploma Required
• Associate's degree, two-year college degree or completion of specialized course of study preferred
• 10 to 15 years of similar or related experience. Financial industry experience preferred
• 5 to 8 years of similar or related experience. Construction lending experience required
• 5 to 8 years of similar or related experience.
• Mortgage experience required
• Thorough knowledge of mortgage loan closing and lending practices. (High proficiency)
• Working knowledge of consumer closing/funding, to include the processing and closing of home equity and fixed 2nds. (High proficiency)
• Strong verbal and written communication skills (High proficiency)
• A passion for people, innovation, and growth.