E-Billing Specialist

The E-Billing Specialist position supports the billing and collection process by ensuring invoices are successfully submitted electronically according to client requirements. E-Billing staff should possess knowledge of, and experience using, various legal vendor electronic billing websites in order to fully support the revenue staff. Primary responsibilities include vendor/client/matter setups, monitoring the ebilled inventory statuses, and assisting revenue staff with resolving rejections.

* Assist Billing and Collections in accurately setting up matters in 3E according to client guidelines, including matter IDs, time increments, timekeeper titles and task/activity codes.
* Work with clients and ebilling vendors to complete onboarding process, confirming that all prerequisites have been met in preparation for invoice submission.
* Configure new client setups within BillBlast to comply with client billing requirements.
* Proactively monitor status of ebilled inventory for rejections and delayed client approvals.
* Collaborate with Billing and Collections team to identify rejection reasons and assist in troubleshooting, resubmission, and appealing of invoices.
* Establish relationships with our clients' financial/ebilling teams and maintain effective & open lines of communication to assure assistance in expeditious payments of our invoices.
* Respond to client inquiries/questions in a timely manner and escalate issues as needed to Supervisor, Manager, Director or other firm management as needed.
* Communicate and effectively work with attorneys and other administrative departments within the Firm to provide a solution oriented customer service experience.

* Confirm compliance with the firm's accounting, billing and collection policies, and ensure integrity of the firm's financial and operating information.

* Prepare various reports and analyses, as requested.

* Provide coverage during absence of other team members.

* Other responsibilities within the billing/collection function as they may be assigned from time-to-time.

Compensation: The anticipated base salary range offered for this role will be between $60,000.00 to $95,000.00 and represents the firm's good faith and reasonable estimate of the range of possible base compensation. Actual base compensation will be dependent upon several factors, including but not limited to the candidate's relevant experience, performance, qualifications, degrees, and location, well as the needs of the firm.

* A Bachelor's degree or equivalent is recommended; preferably in Accounting or Business.
* 3+ years' experience in a large law firm billing department or comparable industry.
* Proficiency in Elite Enterprise or 3E preferred; experience with Design Gallery, ARCS, Target*Cash, Intapp Open and Intapp Time is a plus.
* Experience with BillBlast, eBilling Hub and E-Billing vendor sites preferred.
* Proficiency in MS Outlook, Word, Excel, and Power Point.
* Strong written and verbal communication skills.
* Ability to work independently and with a large team, and meet strict deadlines; detail oriented.
* Flexibility with overtime when necessary.