NetOps Application Automation Engineer Intern

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

Granite is a leading provider of managed security and networking platforms. The NetOps team supports a wide range of technologies and services including Fortinet SD-WAN, Palo Alto, Cisco, and Juniper. Within this team, the Application Automation practice focuses on improving operational efficiency and scalability through scripting, automation, and tool development. This position plays a key role in supporting large enterprise environments by developing automation frameworks, streamlining complex deployments, and reducing manual intervention in day-to-day operations. Responsibilities include solution design, automation development, support for new product rollouts, Tier 3 escalations, and collaboration with engineering teams to build repeatable, efficient processes.

Duties and Responsibilities:

• Design, develop, and maintain automation scripts and tools to support network deployments, configuration management, and troubleshooting.
• Collaborate with engineering and operations teams to identify repetitive tasks and build automated solutions to reduce manual workload.
• Support new technology rollouts by creating scalable deployment frameworks and configuration templates.
• Respond to Tier 3 technical escalations, particularly those involving process inefficiencies, integration challenges, or repeat issues solvable via automation.
• Research and test emerging network automation technologies to improve toolsets and practices.
• Document automation procedures, scripts, and best practices for operational consistency and knowledge sharing.
• Ensure all automated solutions align with security and compliance standards.
• Participate in audits and reviews to ensure reliability and maintainability of automation systems.

Required Qualifications:

• Bachelor's degree in computer science, Network Engineering, or a related field.
• Proficiency in scripting languages such as Python, Bash, or PowerShell.
• Strong understanding of APIs, network configuration models (e.g., NETCONF, RESTCONF), and configuration automation tools (e.g., Ansible, Terraform).
• Experience supporting enterprise-grade networks, preferably in a service provider or managed services environment.
• Demonstrated ability to troubleshoot complex network issues and implement automated solutions.
• Excellent communication and documentation skills