Director, Product Security

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

The Director of Product Security leads a team of technical security professionals to secure Docusign products. The ideal candidate for this role strives to ensure that the development of our products and applications occurs in a secure and scalable manner and enables our developers to ship secure code.

Through thought leadership and a strong partnership with Product & Engineering teams, this role will impact the entire Product Life Cycle by securing Software Development, Deployment & Testing.

This position works alongside multiple Security Domains including Security Architecture, Bug Bounty, Penetration Testing, Vulnerability Management, Incident Response, and Trust Services.

The right candidate has an established record of setting long term strategy as well as short term wins to integrate security into the SDLC, drive Developer satisfaction, demonstrates subject area mastery, and can lead a technical team

This position is a people manager role reporting to the Vice President, Security Assurance.

Responsibility

• Own, manage and execute the vision for Product Security across the company, including but not limited to: Capabilities in the SDLC, Security Champions, Bug Bounty, Penetration Testing and Product Security Reporting

• Evolve and maintain a secure software development lifecycle, partnering with engineering to shift-left, drive initiatives, reduce risk in the development lifecycle and enable developer satisfaction

• Identify opportunities and strategies for continuous improvement, efficiency and efficacy of Product Security and shift-left strategies

• Expand and evolve a team of application and product security professionals

• Provide review and oversight of CI/CD pipelines, build, and release systems

• Participate in a rigorous threat modeling program in conjunction with Security Architecture, to be used as a foundation for risk management, development priorities, PSIRT telemetry

• Develop Application Security scorecards to drive action and reduce risk for the organization

• Provide oversight to software craftsmanship, security, availability, resilience, and scalability of solutions developed by the teams or third party providers

• Set risk management guidelines and partner with stakeholders to implement and automate key risk initiatives

• Lead implementation of projects and encourage engineering innovation and continuous learning

• Manage allocation of people and financial resources for Technology Strategic Leadership

• Own oversight on security tools for improving usability, customer satisfaction and balancing needs of application security

• Develop and refine strategies for implementing application security controls within Lines of Business (LOBs) for improving developer experience and simplification of controls

• Set risk management guidelines and partner with stakeholders to implement key risk initiatives

• Contribute to other practices areas of Product and Application security program by offering guidance on service execution, developer enablement, and remediation strategies etc.

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• Bachelor's Degree in technology or other related fields from an accredited university or college; or equivalent work experience in Information Security and Business/Risk Management
• Minimum of 12 years of experience working in Cyber Security, Information Security, and/or Application Security and Architecture
• Minimum of 5 years experience in people management
• Demonstrated success in leading technical teams in a diverse environment
• Demonstrated ability to communicate clearly and professionally with all levels of an organization as well as with clients
• Experience developing and deploying product security capabilities for the SDLC with usability, developer delight and risk reduction outcomes
  
  

Preferred

• Strong drive for coaching talent, a bias for action, prioritization and long term impact
• Demonstrated strong commitment to talent development, training, and coaching to expand and retain security talent
• Professionalism, sensitivity, discretion, and sound decision-making skills aligned with interacting at the senior executive level
• Working knowledge of standard industry cybersecurity requirements and regulatory requirements such as; OWASP, HIPAA, HITRUST, ISO 27001, NIST 800-53, and PCI-DSS
• Experience in securing applications in cloud architectures
• Demonstrated experience guiding prioritization, tradeoffs of work and long term program growth
• Excellent written and oral communication skills
• Proven leadership capabilities of integrity, self-discipline, building an environment of trust
• Demonstrated ability to drive clarity and consensus among broad organizations
• Ability to interpret and translate customer requirements into operational actions
• Experience working in development environments with .NET Core, Java or NodeJS

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $202,800.00 - $327,625.00 base salary

Illinois and Colorado: $193,100.00 - $272,750.00 base salary

Washington, New Jersey and New York (including NYC metro area): $193,100.00 - $286,500.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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