Administrative Specialist, Undergraduate Admissions

Job Description

Typical duties may include but are not limited to:

• Serves as the first point of contact to internal and external audiences for Undergraduate Admissions and answers inquiries in a timely manner by e-mail, mail, telephone, and in-person.
• Updates and maintains shared calendar, including maintaining and updating Undergraduate Admissions Counselors' schedule on a monthly basis.
• Greets Admissions visitors, provides directions or information, and solves routine issues.
• Responds to routine and moderately complex questions or issues regarding policies, procedures, and processes and ensures compliance at the unit level.
• Answers general questions regarding residency procedures and appropriately directs complex questions to the Residency Coordinator. Assists with Residency data collection and processing.
• Assists with the planning and execution of department sponsored campus-wide yield events, including event set up, preparation of materials, and event promotion.
• Establishes and maintains systems for administration of records for the area, including electronic files, records, and databases.
• Assists with admissions application processing and special initiatives. Performs data entry to assist Processing team, including processing application cancellations/withdrawals and tracking and uploading application documents in relevant systems.
• Creates, maintains, and ensures electronic admissions records are complete, accurate, and up-to-date.
• Maintains and updates internal lists, such as internal department contact information and admissions materials inventory.
• Assists with preparation of promotional materials, including organizing and assembling of admissions packets.
• Composes and prepares written documents and correspondence for the office, including memos, letters, presentations, and spreadsheets.

Other Duties:

• Performs other job-related duties as assigned.

Additional Job Description

Required Qualifications:

• This position requires a high school diploma and four years of full-time experience directly related to the job functions.
• Experience operating a personal computer and proficient with Microsoft Office (Word, Excel, Access, and Outlook).
• Any appropriate combination of relevant education, experience, and/or certifications may be considered.

Preferred Qualifications:

• Bachelor's Degree from an accredited institution in an appropriate area of specialization.
• Work experience in a higher education setting.
• Experience with Workday, Ellucian Banner or Slate.

Knowledge, Skills & Abilities:

• Knowledge of general office procedures.
• Excellent interpersonal, verbal and written communication skills.
• Strong organizational skills and an ability to prioritize and complete simultaneous projects within deadlines.
• Skill in completing assignments accurately and with attention to detail.
• Ability to accurately prepare and maintain records, files and reports.
• Ability to operate office equipment including personal computer, copy machine, fax machine, and calculator.
• Ability to operate personal computers with proficiency and learn new applications and systems.
• Ability to work successfully as both a member of a team and independently with minimal supervision.
• Ability to interact in a professional manner with staff, faculty, students, and the community in a service-oriented environment.
• Ability to think critically and make clear, well-reasoned and timely decisions.
• Ability to apply general rules to specific problems to produce answers that make sense.
• Ability to adapt quickly to changing situations and environments.

Pay Grade 13

This position is not eligible for sponsorship