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Lead Service Technician (Fire)

Johnson Controls, Inc.
life insurance, vision insurance, 401(k), company vehicle
United States, Connecticut, Rocky Hill
May 13, 2025

Be part of the future!

We are one team, dedicated to working collaboratively to createthe purposefulsolutions that propel the world forward. We hope you will join our diverse team of top people - you bring your talent, and we'll give you the space and opportunities to grow and succeed. We are committed tomakea difference.

What we offer

  • Competitive Starting Pay
  • Paid Training
  • Global Advancement Opportunities
  • Company Vehicle (as applicable)
  • Referral Bonuses
  • Comprehensive Benefits
  • Medical/Dental/Vision insurance
  • Health Savings Account (HAS)
  • Life Insurance
  • 401(k) savings plan with company match
  • Short-Term and Long-Term Disability
  • Employee Assistance Program
  • Wellness Program
  • AndMore!

What you will do

Inspectors are responsible for conducting routine inspections, testing, service, and preventative maintenance on Electrical, Sprinkler or Suppression life safety product lines as well as similar competitive manufacturers' product lines. Work with low voltage wiring and associated devices for the operation of low voltage equipment. Complete Service Acknowledgements with proper coding through communication devices such as laptop computers and/or hard copy. Follow and maintain a highly structured inspection schedule. Input, retrieve and archive inspection documents via laptop computer. Complete assigned inspections on time. Perform other duties as assigned.

How you will do it

  • Sprinkler and Suppression Inspectors will perform Inspections under Sprinkler and Suppression contracted service lines.
  • Check reports and maintain archives-inspection and service reports
  • Supervise or coordinate with JCI personnel to complete inspections
  • Supervise and maintain inspection schedules, trackers, and service calls
  • Work with JCI Service regarding parts and materials
  • Maintain a supply of parts and materials
  • Maintain coordination with JCI employees including TSM, Managers, CCR, ESERV, Technicians, Inspectors, Schedulers, IT, Xaap portal.
  • Some documented experience in low voltage electrical systems.
  • Experience in reading and interpreting blueprints, diagrams, submittals, specifications, programs schematics, and operational/product manuals.
  • Experience with hand tools and multi-meter usage.
  • Demonstrates an aptitude for troubleshooting systems and performing necessary small repairs.

What we look for

Required

  • Five to ten years documented experience in low voltage electrical systems and Fire and /or Life Safety Systems experience required.
  • Basic computer skills. Proficient using iPhone, apps and Laptops.
  • Demonstrates an aptitude for troubleshooting systems.
  • Ability to follow verbal and written instructions.
  • Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
  • Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding, and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
  • Ability to work flexible hours including weekdays and weekends to meet customer requirements.
  • Willing to travel out of town including overnight lodging.
  • Demonstrate a high level of customer service.
  • Ability to work well with others.
  • Self-starter that can work with minimal supervision.
  • Ability to adhere to, implement, and follow safety guidelines, and procedures at all times.
  • Strong organizational skills, positive attitude, and an ability to learn quickly.
  • Possess a valid driver's license and driving record that meets company requirements.
  • Able to obtain and retain any licenses that are required by National, State, and Local codes.
  • High School Diploma or equivalent.
  • Successful completion of the Inspector Entree Course (Electrical or Sprinkler).
  • Achieve NICET Level III certification after two years on the job.
  • Where legally permissible, if hired, candidate is required to be fully vaccinated against Covid-19 no later than his/her start date, unless candidate has a valid medical condition or sincerely held religious belief precluding he/she from receiving the vaccine.

Preferred

  • Experience with hand tools and multi-meter usage.
  • Experience in reading and interpreting blueprints, diagrams, submittals, specifications, programs schematics, and operational/product manuals.
  • NICET certification preferred
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