Chief of Staff - Enterprise

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

In this role, you will support the Chief Customer Officer by driving strategic planning, cross-functional coordination, and operational excellence across the organization. You will lead quarterly and annual planning cycles, manaeg performance targets and budgets, and ensure alignment across departments such as Marketing, Finance, Product, and Customer Success. You will oversee leadership meetings, business reviews, and data-driven analysis to identify trends and opportunities. As a central communication hub for leadership messaging, you will build reporting structures, and contribute to executive and board communications while fostering a high-performance, inclusive culture and providing guidance to team leads.

Role Responsibilities

• Partner with the Chief Customer Officer to develop and track execution of strategic priorities.
• Lead quarterly and annual planning processes, including OKRs, performance targets, and budget alignment.
• Coordinate cross-functional initiatives and serve as a liaison between departments (e.g., Marketing, Finance, Product, and Customer Success).
• Drive operational cadence: manage leadership meetings, pipeline reviews, QBRs, all-hands, and business reviews.
• Analyze business metrics and sales performance data to identify trends, opportunities, and risks.
• Own special projects and programs to improve productivity, scalability, and customer outcomes.
• Serve as a communication hub for the leadership team, cascading messages, priorities, and updates throughout the organization.
• Build clear reporting structures and dashboards for visibility and accountability.
• Assist with executive communications, board presentations, and internal communications
• Promote a high-performance, inclusive, and collaborative culture across the team.
• Serve as a trusted advisor and sounding board for team leads and managers.

Estimated Hiring Range:

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.