E-Commerce Mechandiser

Overview

Pep Boys is driven by its customer promise, "We go further to help you go farther." Founded 100 years ago by military veterans, generations of drivers have counted on Pep Boys ASE-certified Pros to service their vehicles. With a national network of over 800 locations in 35 states and Puerto Rico, and 20+ distribution centers, Pep Boys employs over 8,000 people. Over 7 million vehicles pass through Pep Boys bays each year, and our commitment to being the ONE our communities count on is demonstrated through our exceptional customer experience and support of the critical technical training initiatives needed to close America's skills gap. For more information, visit www.pepboys.com.

Position Summary

The E-Commerce Mechandiser is an integral member of the Marketing and Merchandising team. They are responsible for product data and content maintenance, promotional setup and management, and strategic UX planning across Pepboys.com.

The E-Commerce Mechandiser must work in sync with the Merchandising and IT teams to ensure accurate and functional consistency across systems, as well as develop and maintain cross-functional relationships both internally and externally.

Duties & Responsibilities

1. Maintenance and build out of all product related content, assets, and fitment data for Pepboys.com
   
   
   
   • Product level data includes marketing content, brand content, technical spec data and all related images and assets.
   • Data is maintained and built at the SKU, product line, and bulk brand levels.
   
   
   
   
2. Implementation and testing of all online promotions
   
   
   
   • Promo engine and logic is built, updated, and tested through Hybris BackOffice
   • Promos are driven by business need and can be built based on category, brand, or SKU level requirements.
   
   
   
   
3. Strategic UX planning and testing, as related to product recommendation and service flows
4. Coordination of data and content planning with internal teams and external partners
5. Performance and exception reporting related to products and promotions on the site

Education and Experience

• Bachelor's degree in marketing, Communications, or related field preferred.
• 1-3 years of relevant experience
• Strong Knowledge of Product Data Maintenance and Promotional Functionality
• Agile process/Jira experience preferred
• Experience with SAP/Hybris Backoffice (or equivalent) strongly preferred
• Experience with PIM, CMS, and DAM systems strongly preferred

Knowledge, Skills, and Abilities

• Ability to manage and organize comprehensive technical spec and marketing data required
• Excellent problem-solving and troubleshooting skills
• Ability to keep up to date with web standards, SEO best practices, and legal guidelines
• Ability to work independently and remotely
• Ability to work off hours to accommodate overseas team time difference
• Excellent written and verbal communication skills

Physical Demands/Work Environment

• Repetitive movement of hands and fingers, typing or writing.
• Regular standing and walking.
• Reach with hands and arms.
• Travel up to 5% of the time.
• Talk and hear.
• Ability to work under tight time constraints, handle sensitive data and multi-task so that deadlines can be met.
• Highly organized and able to prioritize and manage time efficiently with the ability to handle stress in a fast-paced, deadline driven environment.

The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pep Boys is an equal opportunity employer that does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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