Supervisor, Dietary Call Center - 4S Ranch

This is a full-time, salaried, leadership position located at our Scripps Dietary Call Center in 4S Ranch in the Rancho Bernardo area. Must be available to work an evening shift of 11:00am-7:30pm and varied schedule including weekends.

Join the Scripps Health team and work alongside passionate caregivers and provide patient-centered healthcare. Receive endless appreciation while you build a rewarding career with one of the most respected healthcare organizations nationwide.

Why join Scripps Health?

At Scripps Health, your ambition is empowered, and your abilities are appreciated:

• Nearly a quarter of our employees have been with Scripps Health for over 10 years.
• Scripps is a Great Place to Work Certified company for 2025.
• Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.
• Beckers Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care.
• We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.
• Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.

The Supervisor of the Dietary Call Center will provide leadership to the Diet Clerk team. The Diet Clerk responsibilities include processing diet orders, assisting patients with menu selections, and distinguishing between food and medication allergies, maintaining current diet orders and menus to ensure compliance to the physician diet order. Diet Clerks must be able to function effectively in a high-volume call center environment. The Supervisor will partner with all of the Food Service departments across all Scripps sites.

Required Qualifications:

• High school diploma or equivalent
• ServSafe Manager Food Protection Certification
• Three years' experience in food services, one of which with leadership responsibilities
• Able to speak, read and write English
• Customer service skills and excellent verbal and written communication skills
• Complex problem solving, team development, strategic planning and systems planning/development
• Microsoft Office proficiency

Preferred Qualifications:

• Associate's or Bachelor's degree in related field
• Knowlege of Food and Nutrition
• Supervisor experience
• Dietary Services or Certified Dietary Manager Certification