Master Planner

Working at Watlow

Watlow is a global technology and manufacturing leader who provides world class engineering expertise through innovative thermal products and systems, enabling our customers to thrive. We are making a positive impact every day as our solutions enrich the lives of people everywhere. We have been providing breakthrough thermal solutions for nearly a century. Our corporate values guide us uncompromisingly to always do the right thing, continually learn and improve, respect everyone, and lead with service and humility.

About the Role

The Master Planner is responsible for the planning organization and to develop and continuously optimize the master production schedule to meet customer backlog and sales forecast, plan workflow for each department, monitor resources, material and capacity availability. Influences the optimization of the master production schedule with clear ties to order management leadership to ensure seamless customer delivery.

You must sit out of one of our Manufacturing Center of Excellence/Advanced Development Center that is the United States or Mexico.

Your Key Responsibilities

• Demand Management: Oversee account demand (0-30 days), handle day-to-day escalations and unexpected demand changes, and provide real-time updates to customers.
• Forecast Input: Lead the integration of forecasts into the SIOP process, piloting this initiative with Karina in AMAT.
• Capacity & Material Alignment: Ensure demand and forecasts align with global machine capacity and material availability to maintain 90% on-time delivery (OTDN & OTDP).
• Inventory & Compliance: Manage inventory stocking agreements and ensure compliance with contractual obligations, particularly for LAM accounts.
• Recovery Planning: Collaborate with sites to develop and execute recovery plans for missed commitments.
• Customer Communication: Act as the primary point of contact for customers regarding order status, delivery schedules, and any necessary adjustments.
• Cross-Functional Coordination: Work closely with supply chain, manufacturing, and sales teams to align planning efforts and optimize resources.
• Process Improvement: Identify opportunities for continuous improvement in demand planning, forecasting, and delivery performance.
• Strategic Improvement: Implement proactive strategies to exceed customer delivery expectations for high-volume manufacturing and new products.
• Performance Monitoring: Track key metrics, analyze trends, and provide insights to drive better decision-making and efficiency.

Required Qualifications

• Bachelor's degree in related field or 5-8 years of relevant experience
• Technical certification preferred
• Proven experience managing projects effectively
• Training or experience in leadership roles
• Proficiency in Excel and data analysis
• Self-starter with a proactive approach to problem-solving
• Familiarity with Material Requirements Planning (MRP) is a plus

Benefits: The Watlow Total Compensation Plan

The health, well-being and financial stability of you and your family is a high priority to us. The Watlow Total Rewards Plan includes competitive compensation and a full range of life and career enhancing benefits:

• Annual Achievement Award
• 401(k) plan that includes a company match on your contribution and an annual company contribution that is tied to company performance
• Wellness incentives
• Employee Personal Assistance Program
• Dental, medical, vision and short-term and long-term disability insurance
• Paid holidays, personal time, and vacation
• Parental leave
• Tuition reimbursement

Diversity & Inclusion

We proactively embrace diversity in all its dimensions across our company and cultivate a culture of inclusion and forward thinking that respects and reflects each team member's individual strengths, views, and experiences. Watlow takes pride in being an inclusive equal opportunity employer and considers for employment qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Please let us know confidentially if you need or require any special accommodations to participate in our recruiting process by emailing us at accommodations@Watlow.com.