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PATIENT SVC COORD III

Johns Hopkins Medicine
tuition reimbursement
United States, Maryland, Baltimore
May 09, 2025

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Job Details

Requisition #:
653433

Location:
Johns Hopkins Hospital,
Baltimore,
MD 21287

Category:
Non-Clinical Professional

Schedule:
Day Shift

Employment Type:
Full Time


Join a fantastic global healthcare organization!

Excellent compensation package!

Exceptional benefits, including dependent tuition reimbursement!

Position Summary:

The Patient Service Coordinator will handle all administrative (non-clinical) aspects of the patient encounter, assisting every patient in achieving the Ideal Patient Encounter and maintaining accurate information on each patient to facilitate the encounter. This employee must provide friendly, courteous assistance to every patient to ensure that the patient has a positive, professional experience while at Johns Hopkins. Since most administrative tasks will be expedited with automated scheduling, registration, and billing systems, the patient coordinator must be proficient with supporting computer systems.

Shift:

Full Time (40 hours), Day Shift: 7:30 am - 4:00 pm

Education and Work Experience:




  • High School Diploma or equivalent
  • One (1) year of related experience.



Requirements:




  • Knowledge of business, insurance, and medical terminology, and an excellent command of English grammar and spelling.
  • Ability to interact successfully with the public. Ability to perform effectively despite sudden deadlines and changing priorities, maintaining personal composure in high-stress situations.
  • Ability to demonstrate and convey a favorable image of the organization and to conform to proper standards of professional dress, attitude, and demeanor. Ability to demonstrate high interpersonal skills required to interact with patients, patients' families/visitors, and clinical staff.
  • Ability to perform with a high degree of accuracy and with meticulous attention to detail. Demonstrate a strong ability to use initiative and judgment and to identify, analyze, and solve problems.
  • Ability to proficiently operate PC's and PC applications.



***Authorization to Work in the United States:Applicants who require sponsorship now or in the future will not be considered for this position.

Salary Range: Minimum $18.59/hour - Maximum $30.69/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

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