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Financial Reconciliation Specialist II

Navy Federal Credit Union
United States, Virginia, Vienna
May 09, 2025

Overview

Balance and reconcile financial transactions and totals posted to Navy Federal systems and subsystems. Responsible for all areas of daily processing including resolution of complex issues and research and guiding less experienced team members. Resolve exceptions and issues related to rejected items and transactions to ensure accuracy of general ledgers and member accounts. Perform moderately complex/varied tasks with limited latitude and impact.

Responsibilities

  • Balance and reconcile NFCU core processing system transactions and totals to ensure general ledger and member account accuracy
  • Review, research, and evaluate unposted receipts, share/checking withdrawals, transfers, adjustments, and loans
  • Identify and initiate adjustment; resolve posting errors and discrepancies related to out of balance conditions
  • Conduct initial research of inquiries and discrepancies using applicable tools; determine resolution; communicate to appropriate internal/eternal contacts
  • Identify, investigate and resolve discrepancies/processing problems to include documentation and time-sensitive issues
  • Escalate issues as needed to appropriate representative and/or business unit
  • Serve on automated financial systems improvement initiatives
  • Identify operational issues and make recommendations
  • Monitor automated processes and reports for accuracy and completion; contribute to process improvement
  • Involved in cross-organizational task groups concerning new automated systems, products and/or services
  • Support projects and initiatives within the business unit and/or across the organization
  • Conduct and/or facilitate user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results
  • Serve as a subject matter expert with internal and external auditors (e.g., NCUA, CFPB, and contracted third parties) to address and resolve audit questions and findings
  • Stay abreast of and ensure compliance with applicable federal, state and industry laws, regulations and guidelines
  • Serve as mentor/trainer and provide guidance and assistance to team members
  • Perform other duties as assigned

Qualifications

  • Experience working in an accounting or banking operation
  • Experience in work which displays increasing levels of responsibility and/or authority
  • Working knowledge of financial transaction posting systems and reconciliation principles, procedures, and processes
  • Ability to work independently and in a team environment
  • Experience managing multiple priorities independently and/or in a team environment to achieve goals
  • Effective research, analytical, and problem solving skills
  • Effective skill interacting with staff, management, vendors and members diplomatically and tactfully
  • Effective organizational, planning and time management skills Effective skill exercising initiative and using good judgment to make sound decisions
  • Effective verbal and written communication skills
  • Effective skill performing mathematical calculations and working accurately with numbers Effective skill maintaining accuracy with attention to detail and meeting deadlines
  • Effective word processing and spreadsheet software skills
  • Effective database and presentation software skills

Desired Qualifications

  • Bachelor's degree in Accounting, Finance or other related field, or the equivalent combination of experience, education and training
  • SOX control environment and requirements including documentation/testing/financial reporting
  • Experience with credit union financials and/or NCUA regulations
  • Working knowledge of Navy Federal products, services, programs, policies and procedures
  • CPA designation

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. * Best Companies for Latinos to Work for 2024 * Computerworld Best Places to Work in IT * Forbes 2024 America's Best Large Employers * Forbes 2024 America's Best Employers for New Grads * Forbes 2024 America's Best Employers for Tech Workers * Fortune Best Workplaces for Millennials 2024 * Fortune Best Workplaces for Women 2024 * Fortune 100 Best Companies to Work For 2024 * Military Times 2024 Best for Vets Employers * Newsweek Most Loved Workplaces * 2024 PEOPLE Companies That Care * Ripplematch Recruiting Choice Award * Yello and WayUp Top 100 Internship Programs From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran. Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
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