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SR. DIRECTOR, RETAIL DINING SERVICES

Compass Group
life insurance, parental leave, paid time off, retirement plan
United States, Texas, Houston
May 09, 2025

At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.

Job Summary

Bring Your Leadership to Campus Life - Become the Senior Director of Retail Food Service at the University of Houston!

Are you passionate about delivering exceptional food experiences? Ready to shape the future of campus dining? Chartwells Higher Education is seeking an innovative and driven Senior Director of Retail Food Service to lead our dynamic retail dining operations at the University of Houston - a powerhouse of innovation, diversity, and student success.

Why the University of Houston?

Located in the heart of the nation's fourth-largest city, the University of Houston (UH) is a Tier One public research university known for its forward-thinking culture, bold ambition, and vibrant campus life. With over 47,000 students from more than 130 countries, UH is one of the most diverse universities in the country - a true reflection of Houston itself. The campus is a hub of energy and creativity, with a wide range of retail concepts, state-of-the-art dining venues, and a community that thrives on innovation and excellence. As the Senior Director, you'll play a critical role in delivering memorable dining experiences that fuel student life and reflect the spirit of this world-class institution.

Why Join Us?

Lead at a Premier Institution: Influence and elevate the campus dining experience at a nationally recognized university that fosters leadership, inclusion, and student success.
Showcase Your Innovation: Shape a diverse and engaging retail portfolio that meets the evolving needs of students, faculty, and visitors.
Collaborative, Mission-Driven Culture: Work alongside a talented team in an environment that values partnership, creativity, and continuous improvement.
Career Growth at Compass Group: Tap into development and advancement opportunities within the global leader in foodservice management.
Make a Lasting Impact: Your leadership will directly enhance student satisfaction, campus culture, and the everyday lives of thousands.

What You'll Do:

  • Lead and inspire a team of managers, supervisors, and frontline associates across multiple retail locations.
  • Ensure top-tier food quality, customer satisfaction, and brand excellence in every location.
  • Manage financial performance and reporting - driving results while upholding quality and value.
  • Foster a positive, engaging culture through recruitment, training, and team development.
  • Maintain high standards in food safety, sanitation, and compliance with client and company policies.
  • Collaborate on marketing efforts - including social media updates and promotional programs - to keep the campus community excited about dining.
  • Support innovation and continuous improvement across operations.

Preferred Qualifications:

  • BS, Hospitality or Culinary degree preferred
  • Three to five years of foodservice operation experience
  • Strategic leadership
  • Retail Foodservice Expertise
  • Financial Acumen
  • Project Management

Apply to Chartwells Higher Education today!

Chartwells Higher Education is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.

Associates at Chartwells Higher Ed are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information

Req ID: 1423192

Chartwells Higher Education

JESSICA BARRICK

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