Medical Assistant
Temporary Employment Program Job Summary 2 openings are available for this position.
The anticipated duration of this assignment is approximately 3 months.
This is a temporary, approximately 3-month assignment supporting the UCSF Cancer Center's ambulatory group practices across multiple campuses and satellite offices. Under the supervision of the Administrative Nurse Manager and MA Supervisor-and in collaboration with the clinical nursing staff-the Hospital Assistant III plays a critical role in delivering high-quality patient care and ensuring smooth clinic operations.
This position requires flexibility to float across various Cancer Center specialty practices and a strong commitment to UCSF's Telephone and House Standards.
Key Responsibilities:
Clinical Support & Patient Care
- Validate, obtain, and document patient-reported information and vital signs.
- Assist with medication reconciliation and patient history updates (e.g., allergies, tobacco use, family history).
- Support nurses and providers during patient exams and procedures.
- Perform routine clinical tasks (e.g., height, weight, pain screening, chief complaint documentation).
- Act as chaperone and assist in complex procedures (e.g., laser therapy, TRUS, IRC) with appropriate competencies.
- Maintain infection control standards and perform sterile processing (e.g., Cidex OPA).
- Provide patient transport and monitor patient flow in and out of clinics.
- Collect specimens and perform Point of Care Testing, including EKGs and QA/QC documentation.
- Ensure patient communication and care coordination through timely updates, Mercury Messaging, and collaboration with team members.
Clinical Documentation & Systems (APEX)
- Enter and document vitals, histories, and Point of Care Testing in the Electronic Health Record (APEX).
- Pend scripted provider orders and medication refills.
- Open and manage telephone encounters, staff messages, and referrals.
- Schedule labs, radiology, and other diagnostic services per provider orders.
Patient Experience & Communication
- Maintain professionalism and courtesy in all patient interactions and phone communications.
- Notify front office and waiting room of provider delays over 30 minutes.
- Proactively communicate service delays and advocate for timely care.
- Assist with resolving patient concerns using conflict resolution skills.
Operational Support & Maintenance
- Ensure exam rooms, hub areas, and labs are clean and stocked.
- Manage inventory and order medical supplies as needed.
- Schedule complex procedures and obtain insurance authorizations for medications, procedures, and diagnostic reviews.
- Assign break coverage and monitor clinic staffing needs.
- Participate in Quality Improvement and patient experience initiatives.
- Maintain logs and documentation (e.g., crash cart, temperature logs, disaster cabinet).
- Adhere to Ambulatory Services and infection control policies and protocols.
The final salary and offer components are subject to additional approvals based on UC policy.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Department Description UCSF's Temporary Employment Program (TEP) recruits and hires temporary employees for immediate clerical and technical support services to UCSF Departments and various off-campus locations. UCSF departments deploy temporary employees to work on special projects, fill in for regular employees who are on vacation or leave, or to temporarily fill a vacant position during recruitment. Frequently temporary employees become successful candidates for career and limited appointment positions. Required Qualifications
- 6 months relevant Medical Assisting experience
- AHA BLS Certification
- Ability to communicate effectively, both directly and over the phone.
- This position requires flexibility to orient and work at all UCSF Health locations.
Preferred Qualifications
- One year's experience as a Hospital Assistant in a medical practice.
- Experience with insurance verification, medical record data abstraction, medical assisting, or patient financial services strongly preferred.
- Degree from accredited medical assisting school.
- Bi-lingual or multi-lingual capability (Spanish, Cantonese, Russian) strongly preferred.
- Current State of California Phlebotomy Certification (CPT1)
About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Job Code and Payroll Title 009251 HOSP BLANK AST 3 Job Category Administrative Support, Temporary Employment Bargaining Unit American Federation of State, County and Municipal Employees - Patient Care Technical Unit (AFSCME-EX) Employee Class Temporary Employment Location San Francisco, CA |
University of California - San Francisco Campus and Health
May 09, 2025