Sr Experience Researcher, Adobe Firefly

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

On the Design Research & Strategy team, our mission is to lay a user-centered and data-driven foundation for Adobe product design and development. As a Senior Experience Researcher, you will play a vital role in understanding the needs of current and future Adobe Firefly users. This is an outstanding opportunity to craft the future of Generative AI experiences across Creative Cloud.

• Assess a project's scope, determine appropriate research questions, and identify appropriate research methods.

• Run research studies from start to finish, including developing a realistic research plan and materials, recruiting participants, and synthesizing data into findings.

• Advocate for the customer by articulating research findings and product ideas through clear and insightful presentations.

• Engage with different roles across the company and product teams to understand and influence business goals, system architecture, and product designs.

• Mentor junior staff and oversee contractors/vendors on more complex programs of study.

• Build alliances across the company to identify new partners, drive collaboration, and deeply understand the business context of research problems.

• An advanced degree in Human-Computer Interaction, Psychology, Anthropology, Data Science, or a related field.

• A minimum of 5 years of practical experience in user research or a related field.

• Proven ability to handle areas (user/product/domain) that may be ambiguous or ill-defined.

• Proven ability to use multiple research methods and to explain the rationale for using each one.

• Outstanding analytical skills and the ability to translate complex data into clear, actionable insights.

• Strong collaboration skills with the ability to work effectively in a team environment and communicate effectively with collaborators.

• Ambitious and proactive approach with a passion for crafting outstanding user experiences.

• Familiarity with or interest in the user experience of Generative AI tools, features, or models.

• Familiarity with or interest in Adobe's Creative Cloud tools (Photoshop, Illustrator, Premiere Pro etc).

• Collaborate with and learn from other researchers from a wide range of backgrounds: Psychology, Anthropology, HCI, Computer Science, Design and Management, Linguistics, and more.

• At Adobe, we value the differences in others' stories and ideas- you'll be able to bring your authentic self to work every day.

• We offer a competitive benefits package including; unlimited vacation days, 401k matching, educational reimbursement, wellness dollars, fertility benefits, parental leave, childcare assistance, gender reassignment benefits, and more!

Adobe Design creates tools that amplify the world's ability to create and communicate. We're a global team of designers, researchers, prototypers, content strategists, program managers, and more who work across Adobe's three product lines: Creative Cloud, Document Cloud, and Experience Cloud.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Adobe is proud to be an Equal Employment Opportunityemployer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.comor call (408) 536-3015.