Senior Business Risk & Controls Program Manager (Remote)

This is a remote role that may only be hired in the following location(s):

AL, AR, CT, DE, IA, ID, IN, KS, KY, LA, ME, MS, NC, NE, NM, NV, OH, OK, OR, PA, RI, SC, SD, UT, VA, VT, WV

Preferably in Charlotte or Raleigh, North Carolina area

As a first line of defense risk professional, this position is responsible for supporting the Risk Program execution requirements within the Strategy Organization. Programs include Risk & Control Self-Assessment (RCSA), Material Risk Identification, Controls Assurance, Issues Management, Regulatory & Policy Change Management, Business Unit Risk Reporting and Risk Appetite along with other change management and governance activities. This role is responsible for engaging with the BU in management of risks and controls across all risk types. Facilitates and/or monitors execution of risk policies, standards, procedures, and/or program requirements. Serves as an effective communication channel between the Business Risk Advisory Team, second line of defense, business partners and audit. This role is collaborative, requiring cross-functional communication and influence.

Business Risk & Controls Knowledge and Expertise - Maintains and utilizes a deep understanding of the complexities inherent in the organization's business environment, including industry markets, products, services, client-base and competitive landscape. Ability to analyze and interpret business trends and drivers to identify underlying patterns, interdependencies and emerging opportunities and risks. Collaborates with cross-functional teams to assess the impact of external factors including regulatory changes, market disruptions or business operations and strategy.

Risk Program Execution - Oversees the implementation and maintenance of the BU's risk management framework. Assists the composition and regular maintenance of policies, standards and procedures that support risk program execution. Coordinates risk assessments to evaluate and may manage key risks across the BU. Manages book of work to identify gaps and assess capacity, ensuring alignment with strategic objectives and prioritization of risk management initiatives. Directs the tracking and resolution of issues across the organization, ensuring timely escalation and remediation. Monitors the status of effectiveness of issue remediation efforts, providing regular metric-focused and thematic updates and reports to senior management. Coordinate with other functions (i.e. Compliance, 2LOD) to ensure alignment with broader risk management and governance objectives.

Regulatory Engagement - Participates in regulatory inquires, examinations, and audits in collaboration with internal stakeholders. Coordinates regulatory submissions, response, and report requirements, ensuring accuracy, completeness, and timely submission. Monitors regulatory developments and findings and assesses their potential impact on the organization's risk profile and regulatory compliance.

Risk Governance & Reporting - Develop and maintain risk reporting frameworks, dashboards, and metrics to provide senior management with timely and actionable insights into risk profile and risk management activities. Prepare regular risk reports and presentations summarizing key risk indicators, risk trends, emerging risks, and risk mitigation efforts for financial and non-financial risk stripes. Monitor the effectiveness of risk reporting processes and tools, identifying areas of optimization. Facilitate governance (i.e. Forums) and communication routines with the BU team to ensure appropriate distribution of risk program related information.

Bachelor's Degree and 8 years of experience in Financial Services, First Line Risk Management, Enterprise Risk or Operational Risk OR High School Diploma or GED and 12 years of experience in Financial Services, First Line Risk Management, Enterprise Risk or Operational Risk

Additional Requirements:

• Experience working at a Large Financial Institution
• Risk program management experience, specifically in Issue Management, RCSA or Control Assurance programs
• Knowledge of regulatory guidance pertaining to enterprise risk and operational risk.
• Experience in using GRC tools (i.e. Archer)
• Ability to work effectively with the Business Risk Advisory Team, 2^nd line of defense, internal audit, and business partners

Preferred:

• CRCM, PMP, CERP, CAMS; ISACA CISA, ISACA CRISC

First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits

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