FINANCIAL AID PROCESSOR #00025814

Student Financial Services

The Financial Aid Processor supports the administration of student financial aid by performing accurate and timely processing of aid-related documentation. This role is responsible for handling a variety of financial aid operations such as verification of student files, loan processing, and the administration of athletic scholarships, federal work-study, and state aid programs. The Financial Aid Processor ensures compliance with institutional, state, and federal regulations while delivering high-quality service to students and families.

Key Responsibilities may include:

• Verification Processing: Review and evaluate financial aid documentation such as tax returns, W-2s, and household information for federal verification; update student records accordingly
• Loan Processing: Certify and manage federal and private student loans, ensuring timely disbursement and compliance with state and federal loan regulations
• Athletic Scholarships: Assist in the coordination and processing of athletic scholarships, ensuring alignment with NCAA and institutional guidelines
• Federal Work-Study: Process student employment documentation, monitor award balances, and coordinate with departments to ensure accurate tracking and reporting of work-study earnings
• State Aid Programs: Review eligibility and process awards for state-funded programs; ensure students meet academic and residency requirements; report enrollment and award data to state agencies
• Maintain and update student records in the financial aid system, ensuring accuracy, confidentiality, and regulatory compliance
• Respond to inquiries from students, families, and campus partners regarding the status of aid, documentation needs, and program requirements
• Collaborate with financial services counselors and other departments to support students throughout the aid process
• Assist with file audits, reconciliation processes, and institutional or federal reporting as needed
• Perform related duties as assigned

A Bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary

Preferred skills/abilities of candidates: Experience in a financial aid office with some knowledge of Title IV regulations is preferred. Ability to interact professionally with diverse personalities is requested. The successful candidate should demonstrate exceptional customer service as well as interpersonal and communication skills (knowledge of PeopleSoft and the Microsoft Office Suite a strong plus.)

The anticipated hiring range for this position has been established as $18.61-$22.24 hourly.

Salary is determined by a variety of factors, including but not limited to, the individual's particular combination of education, skills, and experience, as well as organizational requirements.

Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line.

Grade: GGS 8
University Title: SENIOR STUDENT SUPPORT SPECIALIST
To review the University of Missouri's Staff Compensation Structure you can view the Job Code detail page. Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Applications will be accepted until this position is filled.

Visa Sponsorship Information:
Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity & Title IX at 573-341-7734.