Customer Service Specialist - Customer Service (Call) Center - Full-Time

Location

Job Description:

Start Your Career with Gate City Bank - Orientation & Training Begins June 17, 2025!

NOW OFFERING: Competitive starting pay plus a $5/hour shift differential for all Saturday shifts!

Are you ready to launch a rewarding career in customer service? Gate City Bank is hiring Customer Service Specialists to join our Customer Service Center (Call Center) in Fargo. In this role, you'll be the friendly voice on the other end of the phone, helping customers with their accounts, online banking, debit card questions, and more.

No experience? No problem! Our comprehensive 12-week paid on-site training will give you everything you need to succeed - including in-depth knowledge of our banking products, services, and tools. Every day is different, and you'll have the support to grow and thrive.

This could be the perfect role for you if you:

• Enjoy talking with people and solving problems

• Are comfortable using computers

• Are eager to learn about the banking industry

• Thrive in a fast-paced, fun team environment

What you'll get:

• Starting pay of $18/hour or more, depending on experience

• Career advancement with regular pay increases

• Quarterly incentives

• $5/hour shift differential for all Saturday hours and any evening hours (6-10 PM, Mon-Fri)

• Excellent full-time benefits

• A collaborative team and a great workplace culture

SCHEDULE:

Full-time shifts are available with shift times between 8a-6p M-F alongside rotating Saturdays from 9a-5:30pm.

Join a company that invests in you - apply today and start June 17!

EOE/including Disability/Vets

Member FDIC