Reingold's mission is to help other mission-driven organizations, whether in the government, nonprofit, or business sector. Our approach requires leveraging the latest communications and digital media techniques to help our clients meet their audiences where they are - often on that little place called the internet. That's where you come in.
We are seeking an experienced AEM Product Owner to lead the vision, strategy, and delivery of our Adobe Experience Manager (AEM) platform for our public sector client. The person in this role is responsible for developing and owning a product roadmap that aligns with organizational goals, addressing user needs, and driving continuous growth and optimization. The AEM Product Owner will collaborate across teams to ensure efficient processes, measurable success, and adherence to product goals, enabling the delivery of exceptional digital experiences.
The ideal candidate will be based in Phoenix, AZ, and able to work in a hybrid capacity to support in-person collaboration. However, remote candidates will also be considered, with the understanding that occasional on-site visits may be required.
This is a temporary position through February 2026, with the goal of transitioning to a direct role with the client, a public sector organization, at that time.
Here's the role:
Essential Functions:
- Develop and maintain a strategic product roadmap ensuring that initiatives are aligned with client priorities and user needs to guide long-term product development.
- Collaborate with stakeholders and lead cross-functional teams to prioritize and execute platform enhancements, focusing on the tactical delivery of key initiatives that align with the roadmap.
- Facilitate agile workflows and executive-level communications, leading stand-ups, sprint planning, and retrospectives to ensure alignment across teams.
- Lead user discovery and testing efforts with residents and internal stakeholders, translate findings into actionable user stories and product improvements.
- Prioritize and manage the product backlog using a structured methodology that balances user needs, technical considerations, and stakeholder input.
- Troubleshoot issues related to content creation and publishing, ensuring a seamless user experience.
- Educate team members on agile principles and ensure adherence to agile workflows.
- Provide support during project milestones, including sprint demos and stakeholder reviews, to maintain transparency and accountability.
- Ensure webpages meet accessibility standards
- Regularly review platform performance metrics, including leading user discovery and testing to gather user feedback, and propose enhancements to improve efficiency and functionality.
- Contribute to AEM platform strategy by staying informed on product updates, emerging trends, and optimization opportunities.
- Establish success criteria for AEM projects and initiatives, tracking progress against key performance indicators (KPIs).
- Prepare reports detailing accomplishments, areas for improvement, and opportunities for growth.
- Facilitates future site enhancements requested by the city (i.e.Virtual assistant).
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time.
This role is a good fit for someone with these qualifications, experience and skills:
Required Qualifications:
- Bachelor's degree in computer science, business, or a related field or equivalent experience
- Minimum of 5 years of experience in product ownership, product management, or a similar role, specifically within CMS platforms like AEM.
- Strong knowledge of SAFe (Scaled Agile Framework) principles, including backlog prioritization, sprint planning, and stakeholder engagement.
- Familiarity with web accessibility standards (e.g., WCAG) and best practices for inclusive design.
- Proven ability to define and execute product roadmaps aligned with organizational goals.
- Exceptional communication skills, with the ability to translate technical requirements into actionable plans.
Preferred Qualifications
- Certification in SAFe practices (e.g., SAFe Product Owner/Product Manager or equivalent).
- Hands-on experience managing AEM implementations, migrations, or customizations.
- Experience working in an agency environment, handling client-facing projects with tight deadlines and evolving requirements.
- Proficiency with data-driven decision-making, including using analytics tools to measure success and inform optimizations.
- Experience collaborating with diverse cross-functional teams, including designers, developers, and stakeholders, in a municipal or government context.
- Demonstrated success in leading large-scale digital transformation projects strategically, balancing team and user input and stakeholder needs.
- Strong problem-solving skills, with the ability to anticipate challenges and proactively propose solutions.
Supervisory Responsibilities:
- This position will not have direct reports but may be expected to mentor junior teammates and to lead by example and influence.
Work environment and physical requirements:
- Prolonged periods sitting at a desk and working on a computer.
Reingold is dedicated to providing equal opportunity for individuals of all abilities. If you require assistance or need accommodation at any stage of the application process because of a disability or medical condition, please feel free to email [emailprotected] or contact a member of the People & Experience team at 202-333-0400.
Reingold has a policy of maintaining a workplace free of drugs and alcohol. For access to the full policy, which is part of the Reingold Employee Handbook, email [emailprotected]. Reingold ensures a safe, healthy, and productive work environment for its employees and others. All applicants are advised that full compliance with this policy is a condition of employment at Reingold.
Applicants must have authorization to work for any employer in the United States. We are currently unable to sponsor or to take over sponsorship of an employment visa.
Reingold is an equal opportunity employer. We invite applications from all interested parties including veterans and persons with disabilities.
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Reingold, Inc.
May 07, 2025