Senior Manager Sales Incentives and Strategy

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

At our core, we are dedicated to enriching lives by bridging the gap between individuals and premium wireless experiences that not only meet but exceed expectations in value and quality. We believe that everyone deserves access to seamless, reliable, and affordable wireless solutions that enhance their day-to-day lives, connecting them to what matters most. By joining our team, you'll play a pivotal role in this mission, working towards delivering innovative, customer-focused solutions that open up a world of possibilities. We're not just in the business of technology; we're in the business of connecting people, empowering them to explore, share, and engage with the world around them in ways they never thought possible.

Building on our commitment to connect people with quality experiences that offer the best value in wireless, let's delve deeper into how we strategically position our diverse portfolio to cater to a broad spectrum of needs and preferences. Our portfolio, comprising 11 distinct brands, is meticulously organized into five families, each designed to address specific market segments and distribution channels to maximize reach and impact.

• Total Wireless & Verizon Prepaid: At the forefront, we have Total Wireless and Verizon Prepaid, our flagship brands available at Verizon exclusive and/or national/retail stores. Verizon Prepaid continues to maintain a robust and loyal consumer base, while Total Wireless is on a rapid ascent, capturing the hearts of more customers with its compelling offerings.

• Straight Talk, TracFone, and Walmart Family Mobile: Straight Talk, Tracfone, and Walmart Family Mobile stand as giants in our brand portfolio, boasting significant presence in Walmart. Their extensive reach and solidified position in the market underscore our commitment to accessible, high-quality wireless solutions across diverse retail environments.

• Visible: Visible, as a standalone brand family, caters to the digitally-savvy, single-line customers who prefer streamlined, online-first interactions. This brand is a testament to our adaptability, embracing the digital evolution of customer engagement.

• Simple Mobile: Carving out a niche of its own, Simple Mobile shines as the premier choice among authorized resellers. Its consistent recognition as the most carried brand in Wave7 Research's prepaid dealer survey for 36 consecutive quarters speaks volumes about its popularity and reliability.

• SafeLink: SafeLink remains dedicated to serving customers through government subsidies. With a strategic pivot towards Lifeline in the absence of ACP, SafeLink continues to fulfill its mission of providing essential communication services to those in need.

Join the team that connects people with quality experiences that give them the best value in wireless.

In this role, you'll have a defined work location that includes work from home and assigned office days (in-office days are Tuesday, Wednesday, and Thursday)

The Indirect Compensation & Contracts team, as part of the Value organization, oversees all compensation, incentive, and contractual initiatives & programs across Value's Exclusive and Authorized Retailer channels.

As the Sr Mgr - Channel Mgmt, you will be responsible for leading compensation and incentives design across the Total Wireless, Simple Mobile, and Verizon Prepaid Indirect channels, specifically supporting Master Agent and Retailer initiatives. Your role will require a high degree of collaboration across Master Agent account management, leadership, and support organizations, with key responsibilities to include:

• Navigate working across historical Verizon Cellco agreements & legacy Tracfone contracts in partnership with Verizon Legal to serve as the subject matter expert for Value Indirect contract policies and compensation structure.

• Collaborate with Sales, Finance, and Legal stakeholders to develop, socialize, and distribute Legal notices pertaining to compensation, incentives, and brand specific policies.

• Manage and evolve the Exclusive Retailer Co-op program to enable local marketing support driven by Master Agents for their Total Wireless store portfolio.

• Design, model, and analyze sales incentive programs to drive performance and distribution growth.

• Recommend and align contractual strategies and structure across brands where feasible, creating cohesive Verizon Value Indirect standards and requirements.

• Identify and implement enhancements to Master Agent contracts to reduce risk and improve channel performance.

• Own all contract work associated with Master Agent onboarding and acquisition activity, ensuring proper execution within respective timelines in partnership with the Sales organization.

• Oversee and coordinate end-to-end ownership of various complex strategic initiatives/projects simultaneously and organize/prioritize them to align to the channel's broader strategic goals with limited oversight and direction.

• Consistently deliver high quality work that fully addresses the intended criteria, goals, and objectives.

• Effectively communicate verbally and in writing to stakeholders, team members, and leadership.

You'll need to have:

• Bachelor's degree or four or more years of work experience.

• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

• Program and / or project management experience.

• Experience with Excel.

• Experience with data analysis.

• Willingness to travel approximately up to 25% or less.

Even better if you have one or more of the following:

• Understanding of key financial concepts relevant to Verizon's business performance

• Experience with Strategic initiatives with data-driven outcomes

• 2+ years of Contract or Paralegal experience

• An MBA, or an M.S. in a related field

• Self-motivated and able to work with minimal supervision

• Project Management Professional (PMP) certification, VLSS certification in Green Belt or Black Belt.

• Experience working with external partners and/or vendors

• Experience in the Verizon Value segment

• Excellent verbal & written communication, copywriting, editing, and proofreading skills

• Ability to work in a cross-functional team environment with changing and evolving roles and responsibilities

• Excellent executive presentation skills

• A team player orientation collaborating well with others

• A passion for delivering exceptional experiences to partners and consumers

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.