Lead Utility Cleaner

Typical Pay$27.48 Hourly

The Lead Utility Cleaner is responsible for overseeing the custodial staff and ensuring that all cleaning and maintenance tasks are performed efficiently and effectively. This role involves managing day-to-day custodial operations, scheduling staff, maintaining quality standards, and ensuring compliance with safety regulations. The Lead Utility Cleaner will also be responsible for managing supplies and equipment, as well as coordinating with other departments to ensure a clean and safe working environment.

Supervision and Management:

o Oversee and manage a team of custodial staff, providing direction, training, and performance feedback.

o Develop and maintain schedules to ensure adequate coverage for all cleaning and maintenance tasks.

o Conduct regular inspections to ensure quality and consistency of cleaning services.

2. Operational Management:

o Develop and implement cleaning procedures and protocols to maintain high standards of cleanliness and hygiene.

o Ensure that all cleaning techniques and products used protect the integrity of surfaces, finishes, and floor coverings.

o Coordinate with other departments to address specific cleaning needs and resolve any issues that arise.

3. Training and Compliance:

o Ensure all custodial staff receive proper training, including pathogen exposure training and other safety protocols.

o Maintain compliance with OSHA standard 29 CFR-1910.1030 and other relevant safety regulations.

o Keep an up-to-date Exposure Control Plan and ensure it is accessible to all employees.

4. Inventory and Supplies Management:

o Manage the inventory of cleaning supplies and equipment, ensuring that all necessary items are available and in good working condition.

o Order and restock supplies as needed to prevent shortages.

o Monitor and control the usage of supplies to minimize waste and reduce costs.

5. Quality Control:

o Perform regular quality control inspections to ensure all cleaning tasks are completed to a high standard.

o Address any deficiencies or issues promptly to maintain a clean and safe environment.

o Implement and monitor quality assurance programs to continuously improve service delivery.

6. Health and Safety:

o Ensure that all cleaning operations are conducted in a safe manner and that staff adhere to safety protocols.

o Conduct safety meetings and training sessions to reinforce safety standards.

o Investigate and report any accidents or incidents involving custodial staff.

7. Customer Service:

o Serve as the primary point of contact for custodial-related issues and inquiries.

o Respond to requests and complaints from staff, tenants, and other stakeholders in a timely and professional manner.

o Work to continuously improve customer satisfaction by addressing concerns and implementing feedback.

Certification, Training, and Licensing:

Receive pathogen training prior to beginning service if exposed to blood or other potentially infectious materials.

Comply with OSHA standard 29 CFR-1910.1030 and maintain an Exposure Control Plan.

Qualifications:

High school diploma or equivalent; additional education or certifications in facilities management or a related field is a plus.

Minimum of 3-5 years of experience in custodial or janitorial services, with at least 2 years in a supervisory or management role.

Strong knowledge of cleaning techniques, products, and equipment.

Excellent leadership and team management skills.

Strong organizational and time management abilities.

Must possess TS/SCI with ability to obtain Yankee White Security Clearance

Pursuant to Government Contract, you must be a U.S. citizen.