Intake RN

Intake RN (Behavioral Health Call Center)

We are growing! Join us in helping others rediscover their "hope." Since our establishment in 2011, we have been dedicated to providing exceptional and specialized mental health and addiction treatment in a nurturing and supportive environment. Together, we will work toward a future where mental health is prioritized, stigma is diminished and individuals can live their lives to the fullest potential. If you're looking for an opportunity to build the career of your dreams and join a team of professionals passionate about others adolescents, Aspen Grove Behavioral Hospital may be the place for you! Please visit www.aspengrovehospital.com

Position Details:

• Full-Time: (3)-12 hr NIGHT shifts 7:00pm - 7:00am w/ rotating weekends
• Career development opportunities across UHS and its 300+ locations!
• Excellent benefits package (including FREE meals & parking)
• Potentially remote shifts available, after training

Your goals and objectives include:

• Handle all inbound calls for the hospital's primary intake line, and route calls internally when necessary
• Review hospital-to-hospital transfer requests and staff with on-call psychiatrist for admission.
• Collaborate with admissions & nursing teams regarding incoming admissions.
• Ensure timely and accurate documentation.
• Escalate transfer declines to direct supervisor or administrator on call.
• Actively encourage and maintain the hospital's waitlist for admissions
• Coordinate telehealth requests from contracted hospitals to dispatch on-call telecrisis team for behavioral health assessments.
• Schedule patients for the hospital's outpatient services.

Your Qualifications and Requirements will include:

• Valid Utah RN license or license authorized to practice in Utah REQUIRED.
• Preferred (1) year of experience working in a psych inpatient setting and detox preferred, but NOT REQUIRED
• Must be at least 21 years of age and able to pass a background check & drug screen
• Ability to multitask with creative problem-solving skills
• Comfortable working in a fast-paced environment with high customer service / interpersonal skills
• Ability to effectively prioritize workflow (triage)

EEO Statement - We believe that diversity and inclusion among our teammates is critical to our success. All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams - At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiter.