LHH Recruitment Solutions - Market Director - Hybrid - Cleveland, OH

SUMMARY:

Reporting to the VP, Market Expansion and Innovation, the Market Director, Performance Excellence is responsible for the growth, maintenance, development and profitability of the Temp, Perm, or Consulting team(s) within a Market, while successfully developing a cohesive and productive team for sustaining growth and expansion.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Responsible for increasing team production through leadership and coaching of producers.
• Responsible for hiring and training (in partnership with TA and Training function), coaching, motivating, developing (and terminating, if necessary) team personnel.
• Demonstrate strong leadership skills: lead and motivate staff to achieve vertical, function and market goals.
• Manage the total sales and recruiting efforts of team personnel.
• Report on team's progress/results/tracking to key stakeholders or market/national leadership.
• Conduct daily and weekly staff and training meetings, client meetings, and periodic business review meetings.
• Utilize financial analysis and business planning / forecasting to achieve Revenue, Gross Margin, EBITA, and EBITA margin objectives
• Ensure implementation of and manage all national business strategies.
• Manage sales strategy; direct staff in conducting outbound sales activities to build revenue volume and viable gross margin.
• Influence increased market share within client portfolio.
• Leverage technology to forecast buyer and client trends.
• Develop team to solicit new business and develop the existing client base through marketing efforts and inside sales activities.
• Oversee Pay/Bill Rate procedures to ensure target GM%, and coach team in same.
• Monitor and control invoicing, credit, DSO and collections.
• Manage and approve colleague expenses and vendor bills.
• Effectively manage client and candidate relationships, through professional relationships and by building team competencies.
• Responsible for client and employee retention.
• Collaborates within and outside Market to create value for clients and candidates.
• Develop solutions regarding customer-related issues to ensure client satisfaction.
• Ensure company policy, as well as federal and state employment law compliance.
• Exhibit the core values of respect, responsibility, honesty and integrity in all working relationships with clients, candidates, vendors and coworkers.
• Apply the Adecco Group NA core values and beliefs of team spirit, customer focus, responsibility and entrepreneurship to provide the maximum benefit to our workforce.
• Lead participation efforts in community and professional organization involvement.
• Interface with Corporate Office.
• Participates in special projects and performs other related duties as required.
• Serve as team escalation point for portfolio sales opportunities.

MINIMUM EDUCATION & EXPERIENCE REQUIREMENTS:

Bachelor's Degree in a business-related field strongly preferred. 6 years prior experience managing a profit center. 5 years relevant staffing industry experience. 5 years prior successful sales experience required.

KNOWLEDGE, SKILLS & ABILITIES REQUIREMENTS:

• Skilled in communicating effectively verbally and in writing.
• Ability to establish and maintain effective working relationships.
• Proficient with Microsoft Office products, including Word, Excel, PowerPoint and Outlook.
• Experience with recruiting/applicant tracking/productivity software.

It's an exciting time to be part of our team. We're proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You'll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That's why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that's what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That's what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together.

Make an impact where it matters most.

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.

On our career site, you will find some of the key steps you can expect to guide you along the way.

As one of the world's largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We have zero tolerance for any unlawful discrimination or harassment, against any employee, associate, or candidate, at any stage of that person's journey with us. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer.

Equal Opportunity Employer/Veterans/Disabled

The Company will consider for employment qualified applicants with arrest and conviction records.

Posting date: 04-22-2025