Senior Digital Analyst

The Opportunity

This role is to serve as a strategic partner and key liaison between assigned business units and the technology department. The Senior Digital Analyst serves to bridge the gap between business objectives and technology capabilities, partnering with each business unit to understand their unique needs, refine problems, and champion technology solutions from concept to successful adoption.

What You'll Do

• Acts as a trusted advisor and single point of contact for assigned business units, representing the Technology group with Business Unit leadership and representing the Business Unit with Technology leadership.
• Proactively partners with the business in the identification and preparation of new project requests, including initial scoping and feasibility assessments.
• Leads the development of comprehensive business cases, including detailed cost-benefit analyses and ROI projections, to ensure alignment with Ulteig's strategy and maximize the benefits of technology.
• Leads unbiased needs assessment exercises, incorporating market research and competitive analysis, to ensure business needs are thoroughly understood prior to technology solution selection.
• Leads the technology solution selection process, evaluating built, bought, and partnered solutions, and presenting recommendations to senior leadership. May oversee vendor negotiations.
• Ensures that all stakeholder requirements for assigned projects are identified, documented, and communicated effectively to the project team. Manages stakeholder expectations proactively.
• Drives adoption and proficiency of new technology use across the business through targeted training, communication, and support programs. Measures and reports on adoption rates.
• Partners effectively with the technology project office group to ensure all technology initiatives follow consistent processes, have well-defined success metrics, and deliver demonstrable return on investment.
• Partners consistently and effectively with other areas of the technology group and with partners in other areas of the business. Acts as a change agent and drives collaboration to rapidly deploy technology that aligns with strategic priorities.
• Leads the management and negotiation of contracts in coordination with other stakeholders, legal, and procurement as appropriate.
• Conducts post-implementation reviews, analyzing project outcomes and identifying areas for improvement. Develops and implements recommendations for future projects.
• Develops and delivers advanced training materials and user documentation for new technology implementations, including online tutorials and knowledge base articles.
• Partners with the technology project management team manage stakeholder expectations throughout the project lifecycle, proactively communicating project status and potential risks. Facilitates workshops and meetings with business users, employing advanced facilitation techniques, to gather requirements, prioritize needs, and build consensus.
• Maintains a deep understanding of industry trends, emerging technologies, and digital best practices to identify opportunities for innovation and improvement in partnership with Strategy department teams. Shares knowledge and insights across the organization.
• Contributes significantly to the development of the technology roadmap for assigned business units, aligning with overall technology strategy and providing thought leadership on future digital initiatives.
• Develops and monitors key performance indicators (KPIs) related to technology usage and business impact. Provides regular reports and insights to senior management.
• Champions the use of technology within the business unit, acting as a thought leader, advocate for innovation, and driver of change and adoption.
• Collaborates with the IT support team to ensure smooth operation and maintenance of implemented solutions. Identifies and resolves escalated issues.
• Proactively assesses risks and develops comprehensive mitigation plans. Escalates critical risks to senior management.
• Collaborates consistently with the Technology organization and across Ulteig's operations to secure adequate internal or external resources to support projects. May manage project budgets and resources.
• Mentors and coaches junior digital analysts.
• Establishes and maintains effective working relationships internally and externally.
• Demonstrates excellent verbal/written communications, time management, interpersonal and organizational skills.
• Often exercises discretion and judgment as related to the performance of duties and responsibilities.

Disclaimer: The preceding description is not designed to be a complete list of all duties and responsibilities required of this position.

What We Expect from You

• A bachelor's degree in business, technology, engineering, or a related field is desired. A 2-year degree considered with experience.
• 5+ years of experience in the technology or engineering field. Experience in business related functions such as management, strategy, operations, finance, and/or HR are beneficial.
• Experience interviewing stakeholders and compiling user requirements
• Ability to apply analytical skills in the development and review of business cases for technology requests
• Demonstrated success in driving technology adoption and change management. Change management certification is desirable.
• Proven problem-solving skills
• Excellent relationship building
• Strong communication skills, written, verbal, and interpersonal
• Demonstrated priority and time management skills
• Conflict resolution to achieve win-win outcomes
• Strong ability to manage and prioritize multiple, concurrent projects while meeting aggressive deadlines in a fast-paced environment, including ability to manage multiple project resources, with extensive project planning and execution skills.
• Must have authorization to work permanently in the U.S.

As you consider applying for a position at Ulteig, we encourage you to think outside the box - because we do! You might not meet 100% of the skills listed in a description, but we are committed to hiring people with exceptional talent, ability and potential, and then creating an environment where they can become the best versions of themselves. We don't want to miss out on the possibility of speaking with the next outstanding Ulteig team members, so please apply if you think this role is a great match for your unique skills and strengths. And, yes, relevant military experience is absolutely considered for transitioning service members.

What You Can Expect from Ulteig

Ulteig is a purpose-driven organization that has built a culture focused on people, both our clients and our employees, for over 80 years. Working at Ulteig is more than a job, opening opportunities to make an impact by creating and solving for a sustainable future. We recognize our success relies heavily on the dedication and focus of our workforce; this is why we make investing in our employees a top priority. We prioritize flexibility and staying connected to meet your needs and help you achieve your goals. We value your unique perspective, respect your individuality, and celebrate your contributions. At Ulteig, we take our own success and the success of our clients personally.

We offer our team members:

• Flexible Workplace
• Employee Ownership
• Competitive Pay
• Comprehensive Benefits Package
• Collaborative Environment
• Innovative Culture

Our vision is to be the most trusted partners transforming our world's critical infrastructure. Ulteig connects people and resources to develop compelling, integrated solutions across multiple Lifeline Sectors, including Power, Renewables, Transportation and Water. Ulteig is a trusted partner in engineering North America's essential infrastructure and leverages its expertise with a wide range of public and private clients.

At Ulteig, we care deeply about our team, listening to their needs and ensuring they have the tools necessary to be productive, whether they choose to work remotely, hybrid, or in the office. Regardless of where you work, you are empowered to build a workday that best suits your strengths. We strive to ensure a balance and separation between home and work life. We support a flexible working schedule so employees are able to focus on what's important to them.

If you would like to be a part of a company that empowers their employees, apply today!

Ulteig is a Drug Free Workplace

ACHIEVE | GROW | COLLABORATE

Additional Opportunity Details:
Target Base Compensation Range for this role is $108,000 - $146,000
* Factors that may be used to determine your actual salary include your job-specific skills, education, training, job location, number of years of experience related to this role, and comparison to other employees already in this role

This position will be posted for a minimum of 3 days and will continue to be posted for an average of 60 days until a qualified applicant is selected or the position has been cancelled.

Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Ulteig Engineers, Inc., will not accept unsolicited resumes from any source other than directly from a candidate or an approved vendor that has a written and signed agreement in place with Ulteig. Please do not contact or forward resumes to our company employees or locations. Any unsolicited resumes will be considered Ulteig property. Ulteig is not responsible for any charges or fees related to unsolicited resumes.