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University of North Carolina Charlotte jobs

Assistant Director for Student Success

University of North Carolina Charlotte
remote work
United States, North Carolina, Charlotte
Apr 23, 2025
Assistant Director for Student Success
Please see Special Instructions for more details.
  • The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
  • The Search Committee will not contact references without first verifying permission with the finalist.
  • Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
  • Do not write 'see resume' on your application when completing the job duties section.
  • If there is a document, you feel is relevant to this position that you would like reviewed with your resume and application you may upload it to the "Other Documents" section of the Applicant Documents.
  • UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
Position Information
General Information


Position Number 000899
Vacancy Open to All Candidates
Working Title Assistant Director for Student Success
Position Designation EHRA Non-Faculty
Employment Type Permanent - Full-time
Months per Year 12
Work Schedule
The UCAE is open from 8:00 am to 7:00 pm Monday through Thursday and from 8:00 am until 5:00 pm on Fridays. Work schedules are flexible within those operating hours including up to one day of remote work each week. Some evening and weekend hours will be required
Hours per week 40
FLSA Status Exempt
Division Academic Affairs
Department Academic Services (Adm)
Work Location Colvard
Salary Range $55,000 - $58,000
Primary Purpose of Department
The University Center for Academic Excellence ( UCAE) fosters student learning and supports student academic success by delivering high quality services and programs to the UNC Charlotte community.
UCAE offers: course-based assistance, academic and life skills development, and support for academically at-risk students. We collaborate with departments and programs across campus and with the community to assist students in achieving their optimum academic potential. Our programs and services are continuously improved through routine examination of student learning outcomes, program and service evaluations, and strategic goals.
Primary Purpose of Position
The Assistant Director for Student Success provides leadership and vision for the Students Obtaining Success ( SOS) Peer Mentoring program for undergraduate students on academic probation. They also provide support to other initiatives that promote the academic success of students.
Summary of Position Responsibilities
The Assistant Director for Student Success provides leadership and vision for the Students Obtaining Success ( SOS) Peer Mentoring program for undergraduate students on academic probation. They also provide support to other initiatives that promote the academic success of students. This includes, but is not limited to:

  • Recruiting, training, supervising, developing, and evaluating approximately 35 undergraduate Peer Mentors and up to 4 graduate assistants;
  • Overseeing the development of academic skills training materials and tracking of Peer Mentors meeting College Reading & Learning Association (CRLA) certification standards;
  • Monitoring program budget;
  • Maintaining program Canvas pages;
  • Utilizing EAB Navigate to administer and track program participation;
  • Conducting pre-/post-program assessment to evaluate and continuously improve program services;
  • Serving as the primary point of contact for current and prospective students regarding program services;
  • Promoting SOS Peer Mentoring across campus;
  • And supporting other UCAE activities as needed.
Minimum Education/Experience
Master's degree in counseling, higher education, or related discipline from an accredited university required

Minimum of two years experience in higher education or relevant field required.

Experience working with programs that foster student success strongly preferred.

Strong administrative and interpersonal skills essential
Preferred Education, Knowledge, Skills and Experience

  • Experience in recruiting, hiring, training, and supervising multiple student employees.
  • Experience using data management tools such as Excel.
  • Knowledge of current topics in education theory in higher education, particularly as they relate to students experiencing academic difficulty.
Necessary Certifications/Licenses
Preferred Certifications/Licenses

  • International Peer Educator Training Program Certification
  • Licensed Clinical Mental Health Counselor (LCMHC)
Special Notes to Applicants

  • The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report

  • The Search Committee will not contact references without first verifying permission with the finalist.
  • Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
  • Do not write 'see resume' on your application when completing the job duties section.
  • If there is a document, you feel is relevant to this position that you would like reviewed with your resume and application you may upload it to the "Other Documents" section of the Applicant Documents.

  • UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
Posting Open Date 04/23/2025
Posting Close Date 05/11/2025
Open Until Filled No
Proposed Hire Date 06/05/2025
If time-limited please indicate appointment end date
Contact Information

Posting Specific Questions

Required fields are indicated with an asterisk (*).



  1. *
    How did you hear about this employment opportunity?

    • UNC Charlotte Website
    • HERC Job Board
    • Inside Higher Education
    • Circa (formerly known as Local JobNetwork)
    • Another Website
    • Agency Referral
    • Advertisement/Publication
    • Personal Referral
    • Other



  2. Where did you learn about this posting?

    (Open Ended Question)



  3. Do you have experience Recruiting, training and supervising student employees? If so, please explain:

    (Open Ended Question)



  4. Do you have experience using data management tools such as Excel? If so, please explain:

    (Open Ended Question)




Applicant Documents
Required Documents

  1. Resume / Curriculum Vitae
  2. Cover Letter / Letter of Interest


Optional Documents

  1. Unofficial Transcripts
  2. Contact Information for References
  3. Teaching Philosophy

Applied = 0
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