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Financial Aid Counselor

University of North Texas - Denton
United States, Texas, Denton
1155 Union Circle (Show on map)
Apr 23, 2025
Title: Financial Aid Counselor Employee Classification: Financial Aid Counselor Campus: University of North Texas Division: UNT-Enrollment Management SubDivision-Department: UNT-Financial Aid & Schol-Gen Department: UNT-Financial Aid-164860 Job Location: Denton Salary: $40,000.00 FTE: 1.000000 Retirement Eligibility: TRS Eligible About Us - Values Overview: Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year. We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team. Learn more about the UNT System and how we live our values at www.UNTSystem.edu. Department Summary The Financial Aid & Scholarships (FAS) Office is dedicated to assisting students in achieving their educational goals by providing impactful financial aid support. The FAS Office is responsible for processing financial aid applications, administering various financial aid programs, and offering comprehensive financial aid counseling to students and their families. Position Overview This position is responsible for determining eligibility for and awarding all aspects of federal, state and institutional financial aid and scholarships while remaining in compliance with all federal, state and institutional regulations and policies. Educates students and families about financial aid and scholarships while enforcing federal, state and institutional policies and procedures within a fast paced, team centered environment. Responsible for specialized tasks/projects within team. Utilizes and updates various application software programs. Serves as a liaison between students/parents and other university personnel and related federal and state agencies. Minimum Qualifications Associate's Degree and two years' of office administration experience; or any equivalent combination of education, training and experience. Knowledge, Skills and Abilities Proficiency in Microsoft Office. Ability to problem solve, multitask and organize in a fast-paced collaborative environment. Ability to effectively communicate. Preferred Qualifications The preferred candidate will possess the following additional qualifications: Experience within a financial aid office or related area Knowledge of university policies and procedures related to functional area (or ability to rapidly assimilate) Knowledge of federal and state rules and regulations related to functional area (or ability to rapidly assimilate) Customer service experience in multiple settings Ability to develop and maintain effective working relationships Ability to problem solve and make decisions Ability to work independently Excel and data analysis experience Strong public speaking skills Required License/Registration/Certifications As a condition of hire and continued employment, must be in good standing on all federal student loans and must grant permission for the office to access the National Student Loan Data System (NSLDS) to verify such standing. Job Duties: Analyzes and processes financial aid and/or scholarship applications and determines eligibility for all aid programs according to federal, state and institutional regulations, policies and procedures. Analyzes and processes changes to need analysis, verification documents, satisfactory academic progress and professional judgment. Counsels and educates students and families regarding federal, state and institutional policies, procedures and regulations. Maintains and applies knowledge of Financial Aid Scholarships (FAS) Policy Manual and procedures and keeps abreast of information that impacts the functioning of the FAS department through the reading of related literature and by attending and participating in meetings. Participates in outreach initiatives that promote awareness of financial assistance and assists with preparing and conducting presentations. Accountable for follow-up communication with students/parents and other university personnel. Assists with developing training materials and providing training related to specialized tasks/projects. Work Schedule: Monday through Friday, 8:00am - 5:00pm, with occasional nights/weekends. Driving University Vehicle: No Security Sensitive: This is a Security Sensitive Position. Special Instructions: Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. Benefits: For information regarding our Benefits, click here. EEO Statement: The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.