Loan Servicing Specialist

At Washington Trust, we put people before profits. Our rich history spans over 120 years and we wouldn't be here without having an amazing team that loves what they do. Our culture is built on the pillars of wisdom, passion, vision and strength. If you're looking for new career opportunities and you landed here, we're excited you chose to look into us. Take your time to review watrust.com and our social pages to learn more about our culture and community giving. What's important to you? Do you have questions you'd like answered before you hit 'apply'? If so, let's connect! Reach out to recruiting@watrust.com with a quick introduction, best times to chat and attach your resume. We appreciate job candidates that are proactive in the interview process and welcome all conversations.

Do you often notice details or anomalies in a work environment that others might miss? If you like learning something new and are interested in offering a fresh perspective on a process, then you just might be our ideal candidate. This role is primarily responsible for the servicing of Consumer and Commercial loans. Successful candidates will demonstrate proficiency in one or more of the following lending areas: commercial, retail or mortgage loan servicing, processing of financial transactions, loan reconciliation functions or collateral release.

We have an opening for a Loan Servicing Specialist in our Downtown Spokane location.

Essential Functions:

• Ensures credibility of the loan system by accurately servicing loan portfolio
• Handles monetary transactions, maintenance entries and updates to the core application
• Balances transactions, verifies input, identifies and corrects rejects
• Processes commercial and consumer collateral release; including but not limited to real estate, vehicle titles, UCC
• Provides high quality customer service, researching and resolving customer issues
• High level of attention to detail

Qualifications:

• Demonstrated high level of accuracy in working with detailed data in a deadline-oriented environment.
• Minimum of 3-5 years' experience working in a loan servicing or related environment is desired
• Knowledge of loan documentation, collateral perfection, and general loan servicing, as well as bank, federal, and state policies and requirements is desired
• Demonstrated ability to quickly adapt to and utilize systems and applications
• Strong telephone and interpersonal communication skills
• Ability to effectively prioritize work projects to meet deadlines

Pay Range: $17.56 - $26.37

The compensation range represents the low and high end of the base compensation range for this position located in Spokane, Washington. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.

What Our Culture Can Offer You:

Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation.

Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outlined by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment.