Sr Manager, Data Analytics - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

This position is responsible for providing leadership within a population health team. The team is responsible for developing, producing, and distributing identification and stratification tools to the health care delivery teams within Optum Health. This role will lead the team which supports use case development of NLP concepts in downstream applications, including population health analytics. Daily responsibilities include managing team and production processes; developing project scope, conclusions and recommendations; working with clinical and operational teams to drive performance; meeting departmental turnaround times and ensuring accurate and timely completion of deliverables. Additional responsibilities involve strategic trend identification, issue resolution and technical solutions related to data, and supporting data flow and algorithm development.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Manages processes and staff to achieve operational excellence. Owns end-to-end processes
  
• Develops full understanding of Population Health Analytics programs and goals to identify opportunities where NLP can add value
  
• Performs statistical analyses to monitor quality and completeness of the concepts extracted by the NLP engine
  
• Designs, produces and supports development of dashboards and key performance indicator reports to meet customer requirements and monitor quality and completeness of NLP extracts
  
• Leads initiatives in support of operations, project work, and innovative/exploratory analyses
  
• Works with clinical, operational, and technical teams to identify, prioritize, and develop use cases for NLP extracted concepts
  
• Researches and investigates key business problems through quantitative analyses of healthcare data. Provides management with statistical findings and conclusions
  
• Identifies and implements appropriate analytic approaches and methodologies which align to the problem
  
• Leverages and coordinates enterprise-wide capabilities to meet business specific needs and to support operations and production environment
  
• Participates in the planning, development, and deployment of business strategy
  
• Communicates results to relevant audiences and incorporates results into forecasting process and reporting
  
• Provides team leadership to and is accountable for supporting the performance of the NLP Team

Positions in this function are responsible for the management and manipulation of mostly structured data, with a focus on building business intelligence tools, conducting analysis to distinguish patterns and recognize trends, performing normalization operations and assuring data quality. Depending on the specific role and business line, example responsibilities in this function could include creating specifications to bring data into a common structure, creating product specifications and models, developing data solutions to support analyses, performing analysis, interpreting results, developing actionable insights and presenting recommendations for use across the company. Roles in this function could partner with stakeholders to understand data requirements and develop tools and models such as segmentation, dashboards, data visualizations, decision aids and business case analysis to support the organization. Other roles involved could include producing and managing the delivery of activity and value analytics to external stakeholders and clients. Team members will typically use business intelligence, data visualization, query, analytic and statistical software to build solutions, perform analysis and interpret data. Positions in this function work on predominately descriptive and regression-based analytics and tend to leverage subject matter expert views in the design of their analytics and algorithms. This function is not intended for employees performing the following work: production of standard or self-service operational reporting, casual inference led (healthcare analytics) or data pattern recognition (data science) analysis; and/or image or unstructured data analysis using sophisticated theoretical frameworks.

• Provides leadership to and is accountable for the performance of managers and/or senior level professional staff
• Impact of work is most often at the operational or local business unit or market level

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 7+ years of work experience in team and program management
• 7+ years of experience in health care analytics
• 3+ years of analyzing NLP extracts and / or working with an NLP development team
• Advanced experience utilizing the following content within analyses, modeling, and use case development:
  
  
  
  • Natural Language Processing: Named Entity Recognition and Entity Relation Extraction (position will not be involved in creating NLP extraction models)
  • Standard clinical terminologies: SNOMED CT, LOINC, RxNorm
  • Healthcare coding systems: ICD-10, CPT
  
  
  
  
• Knowledge of healthcare data and regulations (e.g., HIPAA, HL7)
• Solid understanding of the full Systems Development Life Cycle (SDLC) with Agile/Scrum and associated practices
• Proficient in the following:
  
  
  
  • Cloud Environment Platform: Microsoft Azure (solidly preferred), Google Cloud Platform, Amazon Web Services (AWS)
  • Database: Snowflake, Oracle, SQL Server, PostgreSQL
  • Version Control System: GIT
  • Programming\Scripting Languages: SQL, Python
  • Markup Language: HTML
  • Messaging Formats: XML, JSON, HL7, FHIR
  • Data Visualization: Tableau or Power BI
  • Development and Interface Applications: Visual Studio Code, DBeaver
  
  
  
  
• Proficient with MS Excel, Word, and PowerPoint
• Proven solid verbal and written communication skills, including ability to present ideas and concepts effectively
• Proven ability to work with and manage large amounts of data
• Proven solid facilitation, critical thinking, problem solving, decision making and analytical skills
  
• Demonstrated ability to prioritize and manage multiple projects
  
• Demonstrated ability to present to Sr. leadership audiences

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

The salary range for this role is $106,800 to $194,200 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.