Regional Director of Revenue Management - Independent, Luxury & Lifestyle Brands

The Regional Director of Revenue Management for the Independent Luxury & Lifestyle Portfolio is responsible for shaping and driving customized revenue strategies across a dynamic collection of independent hotels and resorts. This role requires a strategic leader who can balance the individuality of each property with commercial performance goals. The Regional Director leads revenue optimization efforts across all segments and channels, collaborating closely with on-property teams to deliver topline results that align with each property's unique market position and guest experience.

The position oversees monitoring of transient, group pricing and analysis of trends and future demand to guide hotels in establishing their strategies. The Independent Brand Regional will also lead system implementation efforts across our independent portfolio and development/training of on our leaders in these independent systems. Travel to properties across the US and work across eastern and pacific time zones as needed. The position requires frequent travel up to 50% of the time.

Develop, implement and continuously refine revenue management strategies for each independent, luxury and lifestyle property, ensuring alignment with market trends, guest profiles and business goals.
• Partner with Sales, Marketing, and Operations to align rate strategies with positioning, promotional calendars, and guest experience objectives unique to luxury and lifestyle properties.
• Lead implementation and ongoing use of RMS, CRS, and distribution platforms tailored to the independent hotel space. Provide ongoing training and support to property leaders on leveraging systems to drive results.
• Mentor and support property-level revenue leaders, building commercial acumen and ensuring consistent application of revenue principles across the portfolio. Deliver customized training specific to independent brand environments.
• Conduct regular site visits to ensure on-property strategy execution, engage with commercial teams, and support tactical initiatives.
• Leads Revenue Management Teams to ensure RevPAR Optimization by analyzing/forecasting demand and establishing effective selling strategies, oversell strategies, and optimal market mix of group, transient and other revenue streams.
• Works with Revenue Management Leaders to ensure Hotel teams are set up for success by setting clear strategies and tracking compliance.
• Lead for independent hotels systems implementation, set up and execution of strategies.
• Set reporting standards for all hotels across the major independent systems.
• Sets strict pricing protocols for each hotel, including LEAD Rapid Response parameters.
• Provides brand-specific system expertise, guidance, and training.
• Provides HEI system expertise, guidance, and training.
• Offers backup property DORM coverage through sick/vacation time and continuity through turnover
• Participates in weekly meetings to provide support and training for local property revenue leaders and ensures compliance with HEI strategies.
• Ensures alignment with ownership, often educating asset managers on our systems and strategies.
• Works with other Senior Revenue Management Leaders to implement new company wide initiatives.
• Provides oversight in hotel budgeting and business planning for the rooms and food and beverage departments.
• Works with the General Managers, Sales and Revenue Leaders to establish and track performance to key strategic plans.
• Ensures Forecasts are submitted and validated by established due dates and in line with HEI and Owner guidance; against most recent strategies, trends and pricing protocols.
• Must meet quarterly balance sheet score standards as provided by supervisor.
• Performs any other job related duties as assigned.

Education and Experience

• Bachelor's Degree in Hotel Administration, Business, Marketing, Finance or relevant field of work preferred.
• A minimum of 7 years of revenue management experience preferred.
• Previous Director of Revenue experience in independent brands with extensive knowledge of SynXis and Windsurfer CRS, IDeaS or Duetto RMS, Opera or StayNTouch PMS.

Knowledge, Skills and Abilities

• • Strong analytical skills, ability to identify relevant data and use it to draw inferences with reference to impact hotel revenues.
  • Extensive knowledge of hotel positioning across multiple markets, types of hotels and different brand systems.
  • Excellent communication and interpersonal skills, command of the written language both written and verbal.
  • Self-driven with a high level of attention to detail and ability to work on own.
  • Ability to lead and/or develop and work alongside Directors of Revenues with varying levels of experience.

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

Applicants in Massachusetts: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.