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Senior Director, IOA Service Line Specialist -Insurance

Cognizant North America
life insurance, parental leave, paid time off, paid holidays, 401(k)
United States, New Jersey, Bridgewater Township
200 Somerset Corporate Boulevard (Show on map)
Apr 22, 2025

Cognizant's Insurance (INS) Markets is seeking a Service Line Sales Specialist-Digital Operations to be actively involved in continuing to grow our Insurance footprint and assist the Insurance practice in growing key Insurance accounts. In this role, the Client Services Executive will balance client/project responsibilities with business development and sales responsibilities including identifying, qualifying and closing new business opportunities. The position also requires working with and bringing to bear an outstanding client management and consulting team. The individual will oversee high quality delivery while developing strategies and tactics for further penetrating the account and cross selling CTS's emerging services. The SLS will support the accounts in achieving "trusted advisor" status and have a mix of strategic and tactical management experience.

Responsibilities

Market Leadership: creates sales strategies and plan for the Insurance practice and for its incorporation into the broader client strategy and plan. Contribute by bringing in new client relationships which is required to grow the Insurance practice of Cognizant

Relationship Management: completes and manages the account plan and Invests time in strengthening existing client relationships. Participates in reviews and provides educated and relevant perspectives

Business Development: responds to and delivers on client requests; responds to RFP's. Identifies opportunities in BPS/Ops space, makes proactive proposals to client in line with account strategy. Obtains approvals to pursue opportunities. Engage the relevant team for solutions.

In collaboration with Insurance vertical team and/or other horizontals:
  • Proactively suggest solutions that align with business priorities, gain agreement, and are implemented effectively and efficiently.
  • Identify short-term change initiatives ("quick wins") in close cooperation with business and technology leadership, in order to help bolster long term partnership
  • Responsible for the day-to-day management of overall relationships in their area, program risks, issues, conflicts, priorities, communications ensuring the delivery of new capabilities.
Required Qualifications

The qualified candidate will have:

  • 10 years of Sales Experience dedicated to Selling BPS/Automation Solutions with 3 to 5 yrs Insurance Industry experience (P&C /L&A markets) is desired
  • Previous experience in account management with P&L responsibility of $10 Million+ with consistent track record of securing YoY growth
  • Experience and track record in successful delivery of technical/ management consulting services, preferably gained at a top-tier consulting firm.
  • Executive level experience in the areas of resource management (financial, cost and asset), preferably with a mix of consulting and operations experience.
  • Exceptional client leadership skills and experience.
  • Business process transformation experience focused on customer experience, simple solutions, and automation/efficiency.
Preferred Skills:
  • Being able to work with client COO and Business teams to create and recommend an enterprise Operations strategy
  • Conversant with business processes, models and automation solutions (IPA/RPA) and ability to sell them across multiple business lines - P&C (Personal, Commercial), Workers Compensation and Group Benefits.
  • Show P&L responsibility with a track record of building a high-growth business within Insurance P&C BPS services or Consulting or relevant Insurance organization.
  • Consistent record of growing business successfully over the years through strong client relationships and a deep understanding of the insurance Operations industry.
  • Able solution, transition, and transformation shaping discussions.
  • Ability to recommend and drive deals with alignments between IT organization and COO organization.
  • Prior Insurance domain knowledge
  • Ability to work collaboratively in a virtual and highly matrixed environment.
  • Demonstrated Excellent communication skills, and has strong leadership skills, particularly with highly diverse teams,.
  • Deep knowledge of Information Systems/Business Consulting Methodologies.
  • Ability to grow into having a senior executive presence - possesses an interest and passion toward engaging senior level executives in grasping and enabling fundamentals of business change through consulting solutions.
  • Build relationships: strengthening partnerships by focusing on exceptional client experience, risk management and value realization built on the foundation of Cognizant leadership capabilities.
Top Reasons to Join Our Team

Excellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive commission plan. Further incentives include award programs, club trips, and excellent benefits package. Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits. Encouraging management team that rewards initiative & success. An exciting, industry leading practice where you can truly build a long-term career. Congenial, collaborative, and goal-oriented environment; the opportunity to work with and learn from a diverse, highly experienced team of business professionals. Tremendous opportunities for growth with a real career path promoting career advancement.

Benefits

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Work Authorization

Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future.

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