Registrar Support Manager

Discover Your Future with Embry-Riddle Aeronautical University!

Embry-Riddle: A Global Leader in Aviation and Aerospace

With vibrant campuses in Daytona Beach, FL and Prescott, AZ, plus a Worldwide network across approximately 120 locations, Embry-Riddle stands as the world's largest aviation and aerospace university. For over 95 years, we've been pioneering education in STEM fields, serving over 11,600 residential students and 19,200 globally in the 2023-24 academic year with cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space.

Perks Await You at Embry-Riddle!

• Generous Time Off: Enjoy 15 days of personal leave in your first year, plus 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.

• Health Benefits: Access comprehensive medical, dental, and vision coverage, wellness programs, and fitness memberships. Flexible spending and health savings accounts help you manage healthcare costs.

• Tuition Coverage: Get 100% tuition coverage for one undergraduate and one graduate degree. Your spouse and dependent children up to age 26 are eligible for 100% coverage for undergraduate tuition and 80% for graduate tuition.

• Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan annually, plus a 4% matching contribution, with no vesting period.

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website.

Opportunity:

Join the Aviation and Aerospace vanguard!

Step into a dynamic role with Embry Riddle Aeronautical University, where innovation meets opportunity. Be part of a leading institution that's at the forefront of aviation, aerospace, and STEM education. We offer an exciting environment, cutting-edge projects, and the chance to influence tomorrow. Ready to make a difference? Take flight with Embry-Riddle and explore this diverse career opportunity today.

The Registrar Support Manager is a front-line, customer-oriented, diverse position. Counsels campuses and students concerning academic regulations, policies, official evaluations and specific degree requirements. Responsible for providing student services and support pertaining to Registrar operations which include analysis, research, and processing for all aspects of administrative and academic matters, from matriculation through graduation. In accordance with University policies and procedures and accreditation agencies rules and regulations, assists campuses and the Online Learning division with the evaluation of prior learning and experience to award appropriate graduate and undergraduate credit toward fulfillment of degree requirements.

The Registrar Support Manager is required to work independently, manage multiple projects and prioritize additional tasks on a daily, if not hourly, basis. Must maintain student records to ensure compliance with the Southern Association of Colleges and Schools, Comission on Colleges (SACS-COC). Must adhere to regulations mandated by Federal Educational Rights and Privacy Act (FERPA). Support excellence in students services at every opportunity. Support academic quality in our teaching and learning environment. Participate as a team member and support our team environment.

• Communicates extensively with students and Worldwide campuses through email and telephone to solve various issues and concerns on a daily basis. Responsible for counseling students on degree curriculums, academic regulations, graduation requirements, procedures, policies and the interpretation of the official evaluation form. Responsible for counseling appropriate ERAU personnel on individual evaluations of incoming students for credit completed and courses students wish to complete. Requires a broad base knowledge of all procedures and policies; ie withdrawals, registrations, grades, matriculation, transcripts, evaluations and graduation.
• Evaluates all course work completed at other U.S. and foreign postsecondary institutions, previous experience, military and civilian training, certificates and credit-by-examination scores to determine authenticity and to determine equivalency to ERAU courses and applicability to ERAU degree programs. Performs other miscellaneous evaluations in response to military, Veterans Affairs, Inter-Campus transfer and many other various requests, such as the closing of a center. Matriculates and updates the students records after awarding post-secondary credit. Responsible for accurate coding of degrees, minors, and specializations in the student information system. Assists with preparation, review and correction of Nation Student Clearinghouse reporting data.
• Responsible for the dissemination, security and retention of student records in accordance with University Policy and Federal Regulations (FERPA). Creates and issues student personal identification numbers(PIN #'s) for accessing ERAU On-Line WEB services. Responsible for Intra-University Transfers including verification of Cumulative Grade Point Average(CGPA), determination of eligibility, transfer of student records and campus notification.