Temporary Worker - Graduate Summer Intern

Lubbock

40805BR

University Student Housing

Position Description

The Welcome Center Intern is supervised by the Section Supervisor of the Welcome Center. The Welcome Center Intern will assist with various summer assignments, including summer conferences, and New Student Orientation. Job duties may include assisting with presentations; assisting with setting-up and hosting of information tables; room assignments; creating signage; direct or indirect supervision of student paraprofessionals; and assisting the Section Supervisor and Section Coordinator with daily tasks.

The Welcome Center Intern may also work with student/parent orientation, thereby meeting and talking with partners and departments from all areas of the university. The Welcome Center Intern is a vital member of the University Student Housing Staff. The intern is expected to work with the Section Manager - Welcome Center; Sections Supervisors, Section Coordinator, Housing Advisors, Student Ambassadors; and visiting guests. The intern will attend departmental staff meetings and may attend other meetings as available.

Additionally, the intern may serve on departmental committees, task forces, or assist with collateral assignments to create and implement intentional experiences that support the department and university mission (assigned by supervisory personnel).

About the University

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.
About Lubbock:Referred to as the "Hub City" because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock's Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.

About the Department and/or College

University Student Housing at Texas Tech University is an innovative department committed to serving residents through customer service and the creation of environments that support the intellectual and emotional growth of our students. We collaborate with students, faculty and staff to foster a seamless learning experience that promotes Civility, Achievement, Engagement, Character and Independence to develop responsible, caring, and confident life-long learners and citizens.

Major/Essential Functions

Student and Stakeholder Communications (50%)

• Serve as a primary point of contact for students, parents, staff, colleagues, and administrators.
• Address inquiries and resolve concerns via in-person meetings, telephone, email, and mailed correspondence.
• Support the contracts and room assignment process, including maintaining accurate records and collaborating with the finance team on student account management.

• Assist in designing and implementing strategic plans that align with departmental goals for recruitment and retention.
• Coordinate and execute functions, campus tours, information sessions, and "Red Raider Orientation" events.
• Develop informational materials and manage logistics for tabling and outreach initiatives.

• Recruit, train, and supervise Housing Ambassador student assistants.
• Provide ongoing coaching, performance feedback, and schedule management.
• Perform additional duties as assigned to support the overall success of the department.

Required Qualifications

Bachelors Degree. Applicants in a Higher Education or related graduate program with an expressed interest in Housing/Residence Life will be given first consideration.

Safety Information

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Does this position work in a research laboratory?

No

Job Type

Part Time

Pay Basis

Hourly

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan.

Travel Required

None

Shift

Other

Schedule Details

Schedule varies depending on internship type.

Grant Funded?

No

Job Group

Seasonal and Temporary

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.