AVP Supply Chain - Operations

General Description:

The AVP Supply Chain Operations oversees the day-to-day logistics, distribution, and purchasing activities for OU Medicine Supply Chain. Responsibilities include but are not limited to: planning, scheduling and coordinating the supply, material flow, purchasing, and storage of inventory from the suppliers to end users. These responsibilities include the oversight of the Purchasing, Receiving, Courier, Warehousing, and Inventory Control teams as well as the on-site operations for each facility. The Administrative Director is responsible for continuous improvement and the development of appropriate policies, procedures, and processes to ensure effective and efficient Supply Chain operations.

Essential Responsibilities:

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

* Responsible for partnering and leading with OU Medicine management to pursue opportunities for reduction of expenses in equipment, supplies, and service areas for all aspects of the supply chain.
* Planning, scheduling and coordinating the supply, material flow, purchasing and storage of inventory from the supplier to end users.
* Controlling the flow of materials and/or products to ensure arrival according to schedule and specifications to maximize efficiency.
* Monitoring the quality, quantity, cost, and efficiency of the movement and storage of supplies; finds cost effective ways to get supplies & materials to various end users throughout OU Medicine.
* Supply distribution includes par level replenishment system, department requisitions, stat Central Stores requests, and other unscheduled supply delivery requirements.
* Leads and/or directs system-wide purchase orders for capital equipment, products, and purchased services for OU Medicine.
* Analyzing data to monitor performance and plan improvements and demand.
* Coordinating and controlling the order cycle.
* Create policies or procedures for logistics and purchasing activities to ensure an effective and efficient operation.
* Resolves problems between Suppliers, Accounts Payable, and Receiving as they relate to purchase orders, invoice pricing, and receipt.
* Maintain metrics, reports, process documentation, customer service logs, or training or safety records.
* Managing all costs related to logistics and purchasing and that the cost stays within the allocated budget; monitor project logistics expenses and initiate plans to reduce costs.
* Appropriate quantities of supplies will be maintained throughout the organization. Maintain accuracy of the on-hand inventory levels as well as the inventory turns rates.
* Interviews, hires, conducts performance evaluations, trains and attends to personnel issues with staff under his/her area of responsibility.

Leadership

* Provide leadership and guidance to ensure that supply chain activities are cost effective and meet customer expectations.
* Demonstrate the ability within a team assignment to take a lead role in interpreting and applying resolution techniques; management of diversity in the workplace; effective communication and active listening skills, consensus-building and problem resolution practices in order to achieve team goals.
* Participate as a member of the varied hospital and medical center committees as necessary.
* Make public presentations and represent OU Medicine on boards, commissions, associations and committees as requested and approved by the Vice President, Supply Chain for OU Medicine.

Financial

* Function as a member of the OU Medicine Supply Chain management team participating in the development of operating and capital budgets, programs, policies and plans for the effective operation of the health system.
* Responsible to partner with OU Medicine management to pursue opportunities for reduction of expenses in equipment, supplies and service areas for all aspects of the supply chain.
* Deliver cost savings and value maximization to the total cost of ownership of equipment, supplies and services while fulfilling the mission of the organization.

Process, Quality and Service Improvement

* Responsible for OU Medicine's compliance with all governing rules and procedures related to procurement and inventory management. This includes the monitoring and oversight of assigned departments, as well as organization-wide performance.
* Consult and collaborate with other OU Medicine administrators and managers to coordinate and implement interdepartmental operating procedures which improve procurement cycle activities.
* Create a culture within Supply Chain of commitment to impeccable customer service, responding to and handling patient or public concerns related to all aspects of supply chain activities.
* Implement and employ relevant performance and quality metrics for procurement cycle activities with a focus on process improvement, service enhancement and improved automation.
* Demonstrate creativity, imagination, initiative and good judgment in developing, organizing, and implementing ideas and programs.
* Maintain metrics, reports, process documentation, customer service logs, or training or safety records.

Human Resource/Personnel Management

* Provide professional leadership and direction to an appropriately prepared staff by actively recruiting and hiring exceptional staff. Plan, assign, and evaluate the work of that staff, and provide creative instruction and feedback to that staff on contemporary methods and procedures.
* Plan and implement organizational changes necessary to integrate staff from individual purchasing and materials management departments into a comprehensive supply chain function.
* Lead, direct and motivate diverse workers within a team-based assignment; effectively manage change in the workplace.
* Demonstrate the ability to work in a high-volume environment where great emphasis is placed on customer service and creative problem-solving skills.

Information Management

* Develop and implement effective monitoring systems to assure that standards and performance objectives are met and that laws, rules, regulations, and policies are followed in meeting the goals of OU Medicine.
* Establish well-defined metrics for departmental activities; work with all applicable OU Medicine and hospital databases.
* Ensure the dissemination of accurate Supply Chain data by producing clear, concise and appropriate reports.

General Responsibilities:

• Performs other duties as assigned

Minimum Qualifications:

Education: Bachelor's degree in related field, MBA Preferred

Experience: 6 or more years of professional work experience, including at least 3 or more years in supply chain management or supply chain project management role. Large hospital, multiple campus facility experience preferred.

Licensure/Certifications/Registrations Required: Certified Materials & Resource Professional (CMRP) through American Hospital Association preferred

Knowledge, Skills and Abilities:

Demonstrated track record of developing and implementing successful and comprehensive supply chain programs. Experience using metrics to drive decisions and working with external vendors. Demonstrated business understanding and ability to balance people/ organizational decisions with business considerations. Demonstrated working knowledge of multiple Supply Chain functional areas.

Demonstrated ability to build and maintain strong, effective working relationships with a variety internal and external stakeholders. Provides effective verbal and written communication to a variety of stakeholders from executives to staff.
Proven ability to solve complex problems effectively and manage multiple high priority deliverables. Demonstrated business acumen. Must be a strategic thinker, self-motivated and have excellent problem solving and project management skills.

Organization - proactively prioritize needs and effectively manages resources.
Leadership - guides individuals and groups toward desired outcomes, setting high performance standards and delivering leading quality services. Ability to maintain integrity and trust among leadership and staff. Proven ability to manage a team of professionals and lead a departmental function.

Proficient with the use of Microsoft Office tools.