Supervisor, Accounts Receivable

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  Impactful Work: When you join Diasorin, you become part of a team that's dedicated to improving lives. Your contributions will directly impact patient care, making a meaningful difference in the world.
  

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  Global Reach & Innovation: Our work transcends borders. Joining Diasorin means collaborating with colleagues from all over the world, expanding your horizons, and contributing to global healthcare solutions at the forefront of the diagnostic industry.
  

Job Scope

Supervising all functions related to the collection of accounts receivable and exercising decision-making authority consistent with company policy and procedures. Staff development and review, as well as overseeing daily interaction with external customers as well as internal customers such as Finance and Accounting, Sales and Marketing, Order Management, Sales Support, Tax, Technical Support, Data Management, Information Technology, and Legal.

Key Responsibilities and Duties

• Supervises the duties of the Accounts Receivable collectors, including review of performed duties, allocation of workload, assisting in problem resolution, and skill development.
• Facilitates positive working relationships and communication with departments across the organization and external customers.
• Monitors accounting processes and suggests process improvements to gain efficiencies and better support the external and internal customers of the company.
• Supervises the monthly closing of Accounts Receivable, including the closing of the Oracle modules, review of accounting data, and posting to the general ledger.
• Responsible for the ongoing processing and/or review of all Accounts Receivable invoices, overseeing customer collections, reviewing and approving invoice adjustments and credit memos, and handing first level customer complaints.
• Exhibits sound judgment when working with customers and business managers to establish payment plans, release orders on credit hold due to delinquent invoices, and resolve customer disputes.
• Monitors requests sent to the shared Billing mailbox and delegates tasks as needed.
• Posts payments from the lockbox and reconciles cash on a daily basis.
• Serves as backup for posting credit card payments and wire payments as needed.
• Responsible for ensuring the Accounts Receivable process is SOX (Sarbanes Oxley) compliant.
• Responsible for ensuring the accurate coding of all invoices as it relates to the financial system and revenue recognition policies.
• Other duties as assigned.

Education, Experience and Qualifications:

• Bachelor's degree in finance and 3-5 years experience in Accounts Receivable
• Experience leading a team
• Oracle Financials R12 experience (preferred)
• Experience in manufacturing environment (preferred)
• Salesforce experience (preferred)
• Ability to interact with external and internal customers in order to resolve issues
• Able to coordinate effectively with employees and management
• Ability to work under pressure
• Excellent skills in oral and written communication
• Computer skills (Microsoft Windows and Office programs)