Summary of Job Perform analyses and calculations to produce accurate and timely broker and internal sales reps' commission results. Utilize various systems and data sources to gather, interpret, analyze, and synthesize data for calculations. Ensure brokers are properly licensed and appointed to sell in the NY markets; monitor internal staff that require a valid license. Provide analysis to support compensation business decisions. Support department on special projects/tasks specific to departmental needs. Responsibilities * Ensure accurate and timely monthly broker commission payments: review and maintain Facets commission modules with correct commission plan schedules, group and broker affiliations.
* Coordinate with the CTS Broker Operations to team to ensure monthly notifications to the external broker community regarding licensing and NYSOH certifications are sent.
* Collaborate with the CTS Broker Operations and CTS IT teams to ensure monthly commissions remain on schedule to meet the department's SLA.
* Enroll external brokers in Electronic Funds Transfer via PNC.
* Maintain Internal Sales Reps NYS licenses.
* Respond to inquiries in a timely manner from internal colleagues and external brokers regarding commission and licensing, or portal questions.
* Identify and analyze potential and actual issues and impediments to producing accurate commissions; review processes, procedures, sources, and systems to locate shortcomings; provide recommendations for improvements.
* Coordinate resolutions; implement solutions; review results to ensure successful corrections/improvements.
* Communicate with new and existing brokers to obtain documents to process broker appointments to ensure brokers are properly licensed and appointed to sell NY products.
* Monitor the license and appointment statuses on the NY Dept. of Financial Services website for external brokers.
* Review broker affiliation request and forward to the CTS Broker Operations team for processing.
* Support daily functions of broker operations.
* Perform other tasks as directed or required.
Qualifications * Bachelor's Degree
* 3 - 5+ years of relevant, professional work experience (Required)
* Experience in calculating and processing commission payments (Required)
* Additional experience or specialized training may be considered in lieu of educational requirements (Required)
* Strong attention to detail; critical thinking, analytical and problem-solving skills (Required)
* Proven ability to absorb and interpret information and data, and to convey ideas and concepts to resolve issues (Required)
* Strong communication skills - verbal, written, presentation, interpersonal (Required)
* Proven ability to meet strict deadlines (Required)
* Proficient with MS Office - Word, Excel, Access, Outlook, and information systems/software (Required) Additional Information
- Requisition ID: 1000002420
- Hiring Range: $56,160-$99,360
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EmblemHealth
Apr 15, 2025