Senior Marketing Database Coordinator

Affiliated Engineers, Inc. (AEI) is a leading, multidisciplinary consulting engineering firm and collaborative community of over 800 employees who plan, design, and deliver high-performance, innovative, and holistic engineering solutions - positively impacting society and advancing humankind.

Recognized in the Top 20 Engineering Firms and Top 3 Science and Technology Firms since 2000 by Building Design + Construction Magazine, AEI is dedicated to enhancing public health and improving patient outcomes, advancing revolutionary biomedical research, and enabling the next generation of scientific discovery and technological innovation through remarkable design and award-winning projects.

From collaborating with the California Air Resources Board to transform air quality in the world's largest, zero net energy emissions testing facility to creating human-centric, technically advanced clinical environments that elevate communities - such as Healthcare Design Magazine's 2022 Design Showcase Winner, Sarasota Memorial Hospital in Venice, Florida - our work reflects the highest standards in sustainable design practices.

As a Senior Marketing Database Coordinator in our Madison office, you will help us empower our clients to achieve energy-efficient building solutions, save global environments, and create a better, greener future for all.

Here's why we need you:

Through experience and a thorough understanding of the client relationship management (CRM) database and image library database applications the Senior Marketing Database Coordinator performs ongoing administration of the systems, performs data population and verification, develops appropriate reports, and serves as a point of contact for users, identifying opportunities to improve marketing systems and data management.

They utilize proactive and sound project management skills and are adept at problem-solving, developing the database and associated systems to meet AEI's marketing needs. Works independently on projects, exercising good judgment, decision-making, and when and where to engage others to successfully complete a project. Collaborating with the marketing database team, marketing department, digital practices, and relevant stakeholders, they assist with creating and embedding new/existing business protocols and processes across the organization to ensure best practices.

The following job functions are typical of the position but are not all-encompassing:

Participates in the implementation and upgrade processes for database applications led by IT, when applicable.
• Oversees CRM data governance including data standards, data audit, data structures, data retrieval and maintenance, reporting, data populating, and more.
• Develop and maintain data and monitor systems to ensure data integrity.
• Demonstrates ability to convey a sense of urgency, openness to new ideas, inclusion and diversity, integrity, customer focus, and respect.
• Contributes to application improvements that increase marketing and end-user efficiency through application comprehension.
• Develops and enhances automated workflows and CRM processes in partnership with IT.
• Performs advanced searches and reporting based on marketing, business development, and other stakeholder requests.
• Responds to CRM, image library, and internal intranet questions from AEI employees.
• Troubleshoots software and/or user errors that inhibit the efficiency of the interaction between people and technology by solving on own, collaborating with internal IT staff, or working with vendor support, and coordinating the resolution(s).
• Participates in user groups and webinars specific to CRM, image library, and internal intranet tools to stay current on database trends and upgrades, while sharing learnings with marketing, business development, and IT staff.
• Serves as key point-of-contact for CRM and image library vendors and understands their customer services processes and tools.
• Performs Deltek Vantagepoint and OpenAsset new user and current user training.
• Develops training/reference materials.
• Leads implementation of miscellaneous special projects related to data management and improvements.
• Participates in training, team development, and advancement activities.
• Mentors marketing database coordinator(s) (if applicable).
• Provides key analytics and data from marketing technology and tools to support business goals.
• Other duties as assigned.

Expertise of our most successful Senior Marketing Database Coordinator:

• Associate or bachelor's degree in information management, computer science, marketing, business, or related analytical field.
• Five years of experience in marketing or business environment.
• Thorough knowledge and understanding of database structure and technology, specific knowledge of CRM database technology.
• Thorough knowledge and understanding of the marketing processes and tools within an A/E/C firm. Complementing this strength would be an understanding of the business processes and tools of an A/E/C firm.
• Experience with Deltek Vantagepoint CRM database preferred.
• Experience with OpenAsset digital asset management database preferred.
• Five to seven years of experience in marketing and experience in A/E/C environment preferred.
  
  

Effective skills to help you flourish:

• Ability to prioritize.
• Extremely detail oriented. Proofreading skills are critical.
• Understanding of proper English and grammar; proficient writing skills.
• Build positive, professional relationships with internal staff and external vendors.
• Strong verbal communication skills and ability to translate procedures into training.
• Ability to collaborate in a team environment, including carrying out follow-through with others.
• Ability to express ideas clearly to a wide audience of technical and non-technical individuals.
• Ability to demonstrate strong leadership in the execution and implementation of processes and procedures working with senior office and division leadership as well as national subject matter experts.
• Proficiency in Adobe Creative Suite (InDesign and Adobe Acrobat Pro), and Microsoft Office (Word, Excel, One Note, PowerPoint).
• Interest in continuous improvement and learning of current and new skills.
  
  

Our dedication to you:

• AEI passionately invests in our brilliant talent by allowing for personal and professional growth through supporting clients like NASA; the National Institutes of Health and Cone Health System; the US Department of Homeland Security and US Department of Energy; and Stanford University and the California Institute of Technology.
• Our flexible and collaborative work environment demonstrates our dedication to employee appreciation and collective commitment to excellence.
• We provide the opportunity to serve the greater good of humanity through work on cutting-edge, state-of-the-art projects like Promega Corporation's Kornberg Center, The University of Arizona's Biomedical Sciences Partnership Building, AbbVie's West Coast Oncology Hub, and BioMed Realty's Gateway of Pacific.
• Our culture encourages professional development while adhering to a set of core values that drive company and team decisions. Our commitment to these values - innovation and expertise, integrity, communication, quality, responsibility, opportunity, and growth - informs both project decisions and behavior amongst colleagues and clients
• An exceptional benefits package (health, dental, vision) and a year-end bonus based on company profits, individual responsibility, and performance.
  
  

We provide the tools and a support system to ensure a thriving career. If this environment and opportunity to work on world-changing projects align with your goals, we would be thrilled to meet you.

Come and collaborate with us!

To be considered, apply online at https://aeieng.com/about/careers/.

If you know other candidates that would excel at this position, please share this posting with them directly via email, or to your network on LinkedIn.

AEI is proud to be an EEO/AA Employer/Vet/Disabled.